Big Data and Artificial Intelligence Policy Director (Analyst VI...

Department Information This announcement may be used to fill multiple vacancies... The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado. Consumer protection is our mission. DORA Is a Progressive, Innovative Government Agency Where Employees And Customers Alike Are Valued. If You Are Interested In Becoming a Part Of An Environment Where Creative Thinking, Customer Service, And Protecting Consumers Through Healthy Regulation Is Valued, DORA Is The Place For You! In Addition To Rewarding, Challenging, And Meaningful Work, The State Of Colorado At The Department Of Regulatory Agencies Offers An Excellent Total Compensation Package Including • Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail. • Extensive work-life programs such as a telecommuting program, flexible schedules, training and professional development opportunities on a wide variety of subjects, and more! • Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services. • Bike-to-work programs, including access to storage lockers and bike racks. • Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans. • Medical and Dental Health Insurance for employees and optional coverage for their dependents. • Life Insurance for employees, and optional coverage for their dependents. • Paid Time Off, including 10 paid holidays. • Short- and long-term disability coverage. • Tuition assistance program. Description Of Job The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado by helping consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. The Division regulates and monitors the insurance companies in Colorado, as well as insurance agents, ensuring all are following the law. This work unit exists to implement a first-in-the nation effort to address the insurance industry’s use of big data and artificial intelligence through the implementation of Colorado Senate Bill 21-169. This work unit’s responsibilities include engaging with multiple stakeholder communities, drafting regulations and regulatory guidance, reviewing insurers’ filings for compliance, monitoring the development of regulatory frameworks related to the governance and quantitative testing of big data and artificial intelligence systems, and collaborating with other state insurance regulators through the National Association of Insurance Commissioners. Position: SFA 4311 This position develops strategic and programmatic concepts to ensure that insurers’ use of big data, algorithms, and predictive models are not unfairly discriminating against protected classes of consumers. This position oversees the development of a leading-edge regulatory framework for the use of big data and artificial intelligence systems in underwriting, pricing, claims handling, and other insurance practices. Specifically, SB21-169 addresses potential unfairly discriminatory outcomes resulting from the use of big data, algorithms, and predictive models in certain insurance practices on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, disability, gender identity, or gender expression. The result, once the program is successfully implemented, is to ensure equitable access to insurance, and the financial security it provides, to all Coloradans regardless of race, ethnicity, sexual orientation, or other protected characteristics. Essential Duties And Responsibilities Include • Developing a regulatory program to regulate insurers’ use of big data, algorithms, and predictive models to ensure their use does not result in unfair discrimination; • Advising, serving as a resource, and coordinating across the division, including working with the actuarial, rates and forms, consumer services, and market conduct teams in such a capacity to implement the program; • Coordination with other teams to regulate insurers’ use of big data, algorithms and predictive models; • Analyzing current carrier practices regarding the use of big data, algorithms, and predictive models; • Performing and/or directing policy research and developing policies, procedures, and regulations in compliance with state law; • Developing a plan to collect and evaluate carrier-reported data on their use of big data, algorithms, and predictive models and testing for unfairly discriminatory outcomes; • Directing and conducting stakeholder outreach and engagement with carriers, producers, consumers, consumer advocates, and other interested parties; • Evaluating carrier compliance and coordinating, as appropriate, enforcement activities; • Preparing reports and presenting to the General Assembly as part of SMART Act hearings; • Participating in the work of the National Association of Insurance Commissioners (NAIC) and coordinating with other states to address issues as necessary; • Identifying gaps in enforcement, evaluating the effectiveness of implementation, and making adjustments to the program as data and tools in this area evolve. MINIMUM QUALIFICATIONS (MQs) Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights • Bachelor’s degree from an accredited college or university in public policy, quantitative social science, mathematics, statistics, law, data science, computer science, risk management or in a field of study directly related to the work assignment; AND • Five (5) years of professional* experience in at least one (1) of the following three (3) areas: • Performing data analysis, with a focus in artificial intelligence, machine learning technologies, and/or predictive analytics; • Developing or administering risk management and/or governance systems and frameworks for technology use; • Performing quantitative and qualitative analysis, including conducting audits and/or examinations related to privacy, cybersecurity, data, risk, data ethics and compliance. • Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor’s or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods. Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. Part-time experience will be prorated. Substitutions • A combination of professional work experience in the occupational field or specialized subject area of the work assigned to the job, which provided the same kind, amount and level of knowledge acquired in the required education, may be substituted on a year-for-year basis for the bachelor’s degree. • A master’s or doctorate degree from an accredited college or university in a field of study related to the work assignment will be substituted for two (2) years of professional* experience. • Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor’s or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods. Preferred Qualifications/Competencies • Master’s or Doctorate degree in a field of study directly related to the work assignment; • Demonstrated experience utilizing statistical software and programming languages such as R, Python, or SAS; • Demonstrated experience in the financial or insurance industries related to implementing policies and practices to address unfair discrimination; • Demonstrated knowledge, understanding, and experience working to ensure equitable access to insurance to all Coloradans regardless of race, ethnicity, sexual orientation, or other protected characteristics; • Conducting stakeholder outreach and engagement related to policy and legislation, including building and sustaining relationships with various stakeholders; • Demonstrated experience working in the insurance industry with a focus on insurance policy and/or actuarial or quantitative analysis; • Experience overseeing policy development related to insurance under both state and federal laws, including drafting complex rules and regulations; • Experience promoting the efficient use of policy and regulatory levers to address barriers and create opportunities to advance insurance industry transformation efforts. Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview): • Relationship management skills, to establish strong working relationships with stakeholders to ensure collaboration, data exchange, and joint development of performance improvement strategies; • Strategic thinking, including the ability to identify emerging issues, anticipate trends, and provide recommendations on strategies to minimize risk impacts; • Demonstrated ability to conduct research and gather pertinent information; • Demonstrated understanding of how to effectively function in state government, along with the ability to build consensus in a complex and high-pressured, politically-charged environment; • Flexibility and adaptability with regard to change management, including the ability to adhere to changes in work processes, adapt to changing priorities, and maintain a willingness to comply with and support organizational change(s); • Stakeholder engagement and outreach skills, including the ability to develop meeting plans and identify shareable information; • Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures; • Ability to represent the department and the Division of Insurance in a positive, professional and objective manner, and support a positive workplace environment; • Ability to handle sensitive and/or highly confidential information in a professional and ethical manner, and in accordance with state and federal laws; • Demonstrated interpersonal skills and the ability to work effectively on collaborative, multi-disciplinary teams; • Demonstrated time management skills, including the ability to manage competing priorities and meet hard deadlines; • Oral communication skills, including the ability to verbally communicate effectively to a diverse audience; • Written communication skills, including the ability to complete reports in a clear, accurate, and concise manner; • Demonstrated attention to detail; • Professional demeanor; • Proficiency in the use of various PC software applications, including Microsoft Office (Word, Excel, etc.), and Google Suite. Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration. • The successful passing of a reference check and/or, if required, a background check. • A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, etc. • The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record. • Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination. • Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the State of Colorado’s Public Health Order and guidance issued by the Colorado Department of Public Health & Environment. Supplemental Information PLEASE READ – Required Application Materials Interested individuals must submit the following online: • A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or “see résumé,” “see attachment,” or “see addendum” statements, will not be accepted in lieu of a completed application form. • A current email address on your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from info@governmentjobs.com and ‘@state.co.us’ addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders. • A detailed cover letter, explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this. Comparative Analysis Process: Structured Application Review Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants. Veterans’ Preference: Candidates who wish to assert Veterans’ Preference should attach a copy of their DD-214 to their application. Failure to do so will result in being denied Veterans Preference. PLEASE NOTE: Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Rachael Alkayali, at dora_hr@state.co.us or call (303) 894-2441. Appeal Rights If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action