Production Technician (IT FUNCTIONAL ANALYST I) Compass Division

IntroductionOPEN TO ALL QUALIFIED APPLICANTSThis is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.GRADE17LOCATION OF POSITIONAnnapolis, MarylandPOSITION DUTIESWould you like to work in historic Annapolis blocks away from a scenic harbor with many top restaurants and shops? The Compass Division of the Comptroller of Maryland is responsible for assisting in the replacement of the Agency's tax processing systems with a new integrated tax system. We are seeking to hire IT Functional Analysts to assist our training and production teams to assist with user training, and monitoring and testing of migrations to production environments. This position is eligible for telework on a hybrid basis.Please Note: Evening and weekend work may be required during peak times of the year. Leave may be limited during certain times of the year due to high volume events, projects or special assignments. May be required to be available for on-call support for off-hours production migrations on a rotating basis. Employees are unable to prepare tax returns outside of the requirements of the job or work for a private accounting company.Minimum QualificationsExperience: One year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms.Notes• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems for the required experience.• Candidates may substitute the possession of an Associate’s degree from an accredited college or university in Accounting, Finance, Business Administration , Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and six months of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.• For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.Desired Or Preferred Qualifications• Strong oral and written communications skills• Strong organizational skills• Experience with Microsoft suite of products• Knowledge and experience in Maryland tax laws and forms• Strong communication skills (speaking & writing)• Ability to work collaboratively and be part of a teamSELECTION PROCESSPlease ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position.• Resumes will not be accepted in lieu of a completed application.BenefitsSTATE OF MARYLAND BENEFITSFURTHER INSTRUCTIONSThe online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.• First and Last Name• Recruitment Number (located at the top of the bulletin)• The last four digits of your SS#If you have questions or concerns regarding this recruitment, please email dbrown @marylandtaxes.gov at Comptroller of MD, Office of Human Resources.If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov .As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.We thank our Veterans for their service to our country and encourage them to apply.Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.