PROGRAM MANAGER SENIOR I Director of Data Management Services

IntroductionThis Management Service position serves at the Appointing Authority's pleasure.A Resume Must Accompany Your Completed Application.MISSION: To transform young people’s lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems.VISION: Providing pathways to success for youth and families through partnerships across Maryland.GRADE23LOCATION OF POSITIONThe physical work location for this position is open to negotiation with the selected candidate. Please indicate on your application all Maryland counties where you are willing to accept employment.Main Purpose of JobThe main purpose of this position will be to ensure the continuity of Support Service business operations and data management collection to better serve our internal and external customers. Join our team as the Program Manager Senior I (Director of Data Management Services) and play a vital role in ensuring the statewide functioning of service delivery. We seek a leader with extensive knowledge in data management, analysis, and reporting, as well as familiarity with the Department of Juvenile Services (DJS), specifically in Community and Residential Services.Some key responsibilities of this position may include, but not be limited to, any of the following:• Overseeing and directing the Data Management Unit within Support Services, establishing and achieving departmental goals• Advising on new technology and data analysis tools to streamline business processes and optimizing organizational efficiency• Managing data analysis and reporting, ensuring accuracy and timeliness of information• Collaborating with internal units on data system development for tracking and measuring outcomes• Conducting program and procedure analyses, providing actionable insights for improvement• Preparing and maintaining management tools, such as procedural manuals, statistical reports, and organization charts• Participating in program planning and development, contributing to forecasts, proposals, and procedures for growth• Serving as the Agency POC for Evident Change, leading the Core Team, and developing new reports to meet departmental needsThis position is eligible to work a hybrid telework schedule.Minimum QualificationsEducation: A Bachelor’s degree from an accredited four-year college or university.Experience: Ten (10) years of progressive management experience and experience with data management, data analysis, and reporting.Desired Or Preferred QualificationsThe preferred candidate for this position may possess any of the following qualifications:• Progressive management experience• Familiarity with DJS operations and experience leveraging data to improve outcomes• Experience collaborating with various departments within an organization on data systems and technology implementations• Experience in using data to drive decision-making and improve organizational outcomes• Experience in preparing and presenting reports, analyses, and/or recommendations to senior management and stakeholdersLIMITATIONS ON SELECTIONThis recruitment is limited to current employees of the Maryland Department of Juvenile Services (DJS) only.SELECTION PROCESSPlease make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.EXAMINATION PROCESSThe assessment may be a rating of your application based on your education, training, and experience related to the position’s requirements. It is essential that you provide complete and accurate information on your application. Please report all related experience and education. For education obtained outside the U.S., you must provide proof of the equivalent American education as determined by a foreign credential evaluation service.BenefitsSTATE OF MARYLAND BENEFITSFURTHER INSTRUCTIONSThe online application is preferred. However, if you are unable to apply online, you may email or mail a paper application and supplemental questionnaire to the address below or fax a paper application and supplemental questionnaire to the fax number below. If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number located at the top of the bulletin, and the last 4 digits of your SS#. Paper application materials must be received by 5:00 p.m. on the closing date for this recruitment. No postmarks will be accepted. Incomplete application forms will not be accepted.Maryland Department of Juvenile ServicesOHR-Recruitment & Examination UnitAttn: Mr. Keenan Townes217 E. Redwood StreetBaltimore, MD 21202Fax number 410-333-4188TTY Users: call via Maryland RelayShould additional information regarding this recruitment be required, please contact the DJS Office of Human Resources at djs.careers@maryland.gov. Include the Recruitment Number that is located at the top of the bulletin.As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.Bilingual applicants are welcome to apply for all recruitments.DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.