Data Entry Clerk

This position will have contact with applicants and applicant families of the program. This employee collects all authorized information without duplication and is responsible for entering data into the information management system using a desktop computer. Th is position will have direct contact with visitors entering the Academy and provides or directs to information regarding the pro gram... The employee is responsible for contacting government agencies and judical systems as needed for candidate record s; This position is also responsible for producing reports and updating records as directed by the office manager while following all guidelines gover ning confidentiality of personal data when working with records and reports. This position is responsible for answering inquiries on the Tarheel ChalleNGe website and drafting correspondence to applicants and applicant guardians as needed and directed by the supervisor using Micosoft Office software. This employee will receive incoming telephone calls and ro ute them as needed and assist with other duties as assigned by the supervisor. A successful candidate must possess the ability to communicate clearly and c oncisely in oral and written form to the public and employees and be able to establish effective working relationships with staff and the public. This is a full-time position (40 hours per week) with Benefits. The selected candidate may be scheduled to work any shift and will work weekends and holidays to ensure 24/7 staffing coverage. Note to Current State Employees: The salary grade for this position is NC02. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result. About the NC Dept. of Public Safety (DPS): The mission of DPS is to safeguard and preserve the lives and property of the people of North Carolina through prevention, protection, and preparation with integrity and honor. Included in this department are Alcohol Law Enforcement, Criminal Justice Information Network, Emergency Management, Juvenile Justice and Delinquency Prevention, NC National Guard, NC Office of Recovery and Resiliency, Samarcand Training Academy, State Capitol Police, and State Highway Patrol. Also included are these Boards and Commissions: ABC Commission, Governor’s Crime Commission, Private Protective Services Commission, and Boxing & Combat Sports Commission. DPS is comprised of approximately 6,000 permanent positions and nearly 13,000 NC National Guard temporary positions. About The NC National Guard: The NCNG is a military force comprised of citizen Soldiers and Airmen sworn to support and defend the Constitutions of the United States and the State of North Carolina. We trace our heritage back to the 1663 Carolina Charter granting authority to levy, muster, and train men. In recent years, the NCNG reshaped itself in accordance with guidance from the Chief, National Guard Bureau and the Departments of the Army and Air Force. This transformation changed the NCNG's focus and structure from that of a strategic reserve to a modern, operational force. The NCNG postures itself in an evolving environment for success in meeting both current and future mission requirements, while maintaining a Ready, Reliable, Responsive and Relevant force (R4). About The Tarheel ChalleNGe Academy: The Tarheel ChalleNGe Academy is a quasi-military style residential program for at risk youth 16-18 years of age, and is sponsored by the North Carolina National Guard. The mission of the Academy is to redirect the efforts of young adults who have had trouble succeeding in the normal high school environment and give them the skills to become productive citizens in their communities.The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. To qualify for this position, applicants must document on the application that they possess ALL of the following: • Experience in data collection and storage, printing and organizing information. • Documented experience with two or more Microsoft office suite (Word, Excel, outlook) • Documented experience in an office setting. • Experience in communicating through written and various forms of media to individuals or groups. Other necessary requirements: Required to complete the following training provided by TCA: Foundation Course; Post Resident Course. CPR (recertify every two years) Per 5 CFR 731, upon appointment, applicant must be able to obtain a favorable suitability and fitness determination from a Tier 1 background investigation conducted by the Office of Personnel Management. Failure to obtain a favorable determination may result in termination of employment. Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. High school or General Educational Development (GED) diploma and one year of administrative experience. OR An equivalent combination of education and experience.The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. • Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. • If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. • If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification • The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements in the Division of Juvenile Justice & Delinquency Prevention: PREA Hiring and Promotion Prohibitions • Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Devin L. West at devin.l.west.nfg@army.mil or Cassandra Marrero at cassandra.marrero@ncdps.gov