Digital Accessibility Coordinator (IT Business Analyst - Journey) - job 2 of 2

Job Overview: • Planning, organizing and coordinating the efforts of delivering continuous improvement services requested by Corporate Management in support of the corporate vision, mission, critical issues, tactics, goals and objectives • Providing support to all divisions and departments of the Company and interacting with associates at all levels. • Utilizing department accepted and standard project management methodology• Supporting Project Consultants and the department through the steps of initiating, planning, executing, monitoring and closing business-improvement projects• Documenting processes using interview techniques and multiple software products• Staying knowledgeable of project management techniques and ongoing initiatives throughout the organization• Assisting in the project management process by providing documentation and requirements-gathering resourcesSummary of Qualifications:• Bachelor’s Degree in Business, Engineering, or related field• Experience in a position leading projects to improve workflow/productivity• Experience using project management techniques and tools• Experience in a position researching and documenting projects and presenting recommendations• Experience in a position interpreting and communicating information orally and written• Experience working with various Microsoft Office programs• Strong writing and documentation skills• Experience interacting with all levels of staff internal and external• Experience creating workflow documentation preferred• Experience gathering and documenting requirements preferred• Experience writing test cases preferred• Experience performing user acceptance testing preferred