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Technical Product Manager

We're solving EDI

At Stedi, we’re rebuilding the technological backbone of the B2B economy. Trillions of dollars flow annually through a global network of commerce via an archaic protocol called Electronic Data Interchange (EDI), but there hasn’t been a major new EDI platform in decades.

In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) required that all insurance carriers exchange transactions such as claims, eligibility checks, prior authorizations, and enrollments using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.

Stedi's latest product is the world’s only API-first clearinghouse. By offering a modern API interface, we enable healthcare technology businesses to exchange transactions without dealing with the EDI protocol or carrier-specific connectivity.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team to support the company’s infrastructure; passion for automation and eliminating toil; $71 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

What we’re looking for

There is fractal complexity to EDI. We have built a standout product by going deeper in our problem space than anyone else.

Rather than cherry picking pieces of the underlying standards to support, we take the approach of programmatically supporting the entirety of each specification. We drive complexity out of our system by systematically whittling each problem down to deterministic, programmatically-enforceable rules that can support our platform for decades, and then we build the requisite functionality in a principled way to allow for minimal ongoing toil – thereby allowing us to conquer the next set of standards and markets.

As our first Technical Product Manager for Stedi Healthcare, you will be responsible for driving the functionality of our product based on the underlying technical requirements of standards such as X12 HIPAA, NCPDP, CAQH CORE, and more (experience with these standards is preferred but not required). You will dive deep in each relevant area in order to distill and synthesize all requirements into actionable tickets for the engineering team, and work closely with engineers, customers, standards bodies, and technical partners to further perfect our product’s implementation of the standards. 

For the right person, EDI is the ultimate puzzle: a set of interlocking technical standards that drive the entire global economy. This is a role that requires a knack for solving complex, long-running puzzles paired with a maniacal attention to detail across many areas simultaneously. Most often, it involves distilling relevant standards PDFs that are 500+ pages in length into digestible, actionable GitHub tickets and Google docs for our internal engineering teams, and technical documentation for our customers. 

We are looking for someone with a demonstrated ability to synthesize highly technical requirements with exceptional written clarity, and who views this sort of work not as a slog or a stepping stone to more glamorous product work, but rather like panning for gold: each time we uncover a way to programmatically enforce the standards (or even better, automatically fix noncompliance whenever possible), there is one less thing for our customers to have to worry about on their end – and one more thing for would-be competitors to have to build.

What you'll do

  • Define technical product requirements based on underlying standards materials, including X12 HIPAA, NCPDP, CAQH CORE, and more.

  • Work with engineering and design to implement functionality across our API, EDI processing workflows, and UIs.

  • Manage our payer network, including clearinghouse and direct payer integrations for eligibility checks, claims, prior authorizations, and more.

  • Define payer-specific routing logic for requests based on price, availability, and performance.

  • Collaborate with the technical writing team to ensure the product is well-documented and usable by end customers.

  • Work with the customer operations team and customers directly to help inform the product roadmap and improve usability of the product.

  • Report to and work closely with the CEO.

Who you are

  • Bachelor's degree in Computer Science, Engineering, or another technical field.

  • Prior experience working with developer products and end-users who are developers.

  • Exceptional, demonstrated ability to analyze complex documentation, identify critical information, and translate technical details into product specifications.

  • A passion for understanding the intricacies of technical documents and processes.

  • Excellent written communication to work effectively across different teams, articulate technical requirements, and translate complex concepts into understandable terms.

At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description. We are an equal opportunity employer and do not discriminate on the basis of any status protected under federal, state, or local law.

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CEO of Stedi
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
DATE POSTED
April 22, 2024

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