About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.
At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.
Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, & Primary Venture Partners) with an established product & proven operating model. We’ve shown that we make a real difference for physician practices and their patients.
About the position:
Join our dynamic IT team in the heart of New York City's Union Square! We're a small but mighty team leveraging modern IT technology and automation to provide high-quality and efficient user support. As a crucial part of our team, you'll play a pivotal role in ensuring the smooth operation of hardware, software, and services that empower Stellar Health employees across the country. Reporting to the IT Director and working alongside a Senior IT Support Engineer, this role offers a unique opportunity for growth and skill expansion and help identify opportunities for continuous process improvements.
What you’ll do:
As an IT Support Engineer you should have:
IT Support Experience:
Technical Skills:
Work Environment and Attitude:
Personal Qualities:
Who will love this job:
If you're thrilled by the prospect of joining a small blossoming team/company with high autonomy, ownership, and the chance to influence changes to the IT tech stack using modern tools like Okta, Workato, Jamf, and Intune, this role is for you. Embrace the opportunity to take on and own projects once ramped up, and revel in the excitement of automating manual processes. Join us in shaping the future of IT support!
Pay:
At Stellar, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Stellar’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
The salary range for this role is $90,000 - $110,000 and will be eligible for an equity grant and an annual performance based bonus. Where a new hire falls within this range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Stellar's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Stellar rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
Stellar reserves the right to change our compensation bands at any time.
Perks & Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment.
Stellar Health Employment Privacy Notice
At Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process. As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as “spam” and immediately report it by contacting the U.S. Federal Trade Commission.
Our mission is to improve the quality-of-care and affordability of healthcare for millions of patients in the United States.
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