Team Manager, Pre-Sales

Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client’s business goals. Founders Eric Newell, Becky Newell, and Cody Marshall recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2024 Inc. Best Workplaces Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our client’s success, and we approach our work with integrity, tenacity and a culture of continuous improvement. 

As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We also have office locations in Fargo, ND, Minneapolis, MN and Winnipeg, Manitoba, where we welcome our teams to collaborate in person. Team members at Stoneridge benefit from an environment of collaboration and curiosity, backed up by continuous learning opportunities, personalized development plans, flexible time off, and many more benefits. We strive to maintain inclusive benefits that bring a sense of belonging to all of our team members.

It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within. Come join us on this exciting journey! 

Stoneridge Software is looking for an experienced Team Manager who will be responsible for managing individual team members across a range of technical competencies as well as provide strategic leadership in a fast growing, entrepreneurial, values driven environment.

We are looking for a proven people manager and dynamic, strategic thinker who will lead a team to deliver outstanding services across Stoneridge Software. This role will interact closely with a broad and diverse set of internal stakeholders to foster a cohesive, creative, and comfortable working environment, mediating any interpersonal issues within the team, providing leadership and direction where necessary. They will also be a key contributor to long-term strategic initiatives for a fast-paced, growing organization.

• Exhibit expertise and knowledge as a PreSales Architect while managing and coaching a team of PreSales Architects to increase the overall win rate for SToneridge Software
• Manage a team with a diverse background and experiences while ensuring their self-development and career advancement plans are established and well-communicated
• Establish and achieve team member individual targets; this includes identifying appropriate professional skills and technical mentoring plans for each team member
• Build & manage strong relationships with internal teams to facilitate the sharing of information to ensure informed business prioritization and decision making
• Successfully handle and manage team client escalations related to Dynamics 365 demos
• Guide the team to ensure that demos are met and delivered in a timely manner so that client needs are heard and met
• Collaborate on cross training ideas and workshops to ensure knowledge is kept up among the team on the latest technology
• Drive alignment across all departments to ensure a holistic "One Stoneridge" approach to delivering services with the highest quality and speed to value
• Drive strategic transformation initiatives, including proactively identifying and solving roadblocks in the process to get ahead of changes in our business
• Operate as an outstanding people leader, with proven record of accomplishment of attracting, retaining, and cultivating high performing talent that is both a company fit and will contribute in meaningful ways to the long-term goals of Stoneridge Software
• Foster and champion psychological safety and a positive team environment

• Bachelor's Degree plus a minimum 8 years of Dynamics 365 implementation experience
• Experience leading, managing, and motivating a team through various stages of growth and/or leading by example and mentoring others providing growth to other team members
• A record of accomplishment of exceptional partnering across a various internal business groups, executive stakeholders, and execution partners with ability to build solid relationships with individuals at all levels
• Proven impact and influence skills - ability to work broadly across disparate groups to gain agreement on direction, integrate disparate opinions into cohesive strategy/message and present/defend recommendations.
• Exceptional written, verbal, and creative communication skills, including ability to translate insight into content, create slide or written presentations, create overall communication plans
• Knowledge of Microsoft Dynamics technologies
• Ability to deal with ambiguity and navigate uncertain situations to drive for clarity; work calmly and maintain good judgment in fast-paced, high-speed environment
• Pre-Sales Architect Experience preferred

• Medical Insurance (premiums for employees paid for by the company)
• Dental Insurance
• Vision insurance
• 401(k) contribution program (US) or RRSP Benefits (Canada)
• Life insurance
• Disability Benefits
• Paid parental leave
• Paid flexible time off
• Paid sick time (US) or floater days (Canada)
• Paid holidays
• Flexible work schedules
• Mobile/internet reimbursement
• Employee and family assistance program
• Learning and development allowance
• Employer charitable contribution
• Social wellness clubs
• Professional coaching
• Paid business mileage
• Home office and wellness allowance (US Only)
• HSA contribution (US Only)

• Our philosophy is to provide compensation that is Competitive, Equitable, and Driven by Performance.  Various factors impact our pay ranges including market conditions and national salary data. To determine competitive salaries within this range we consider candidates skills, qualifications, and experience. These are national ranges, inclusive of bonus opportunities and could represent multiple role levels.

• US (USD): $123,200 - $181,500

We live and breathe our core values:

Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work

They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.

Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique. We acknowledge that individuals from marginalized communities are statistically less likely to apply to a position that they don’t meet all of the qualifications for. We encourage these individuals to apply. Growing the best team is at the center of our strategic plan. To be successful in this, we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members. 

We will comply with local guidelines regarding infectious diseases and vaccine requirements. Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.