Store Manager

This full time position contributes to 7 Leaves Cafe's success by connecting with customers and communities, driving financial success, and developing customer driven teams.

Wage: $23.00

Work Schedule This position regularly demands 40 hours per week including variable hours (early mornings, evenings, weekends, and/or holidays). May require occasional overtime hours with approval. At all times, the Store Manager is responsible for on-the-floor management while maintaining administrative responsibilities.

Key Responsibilities

• Create an enjoyable and welcoming experience for every customer that walks through our door through their management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development
• Drive sales, increase efficiency, and provide problem solving skills to maintain store operations and increase profitability through staffing, operations, etc.
• Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; action plans are created to drive success for these challenges
• Nurture and coach team members for personal and professional growth as individuals, and in a team environment (setting and monitoring team members' personal goals, holding team members accountable, maintain a "customer comes first" attitude)
• Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe operations (customer satisfaction, product quality, safety, security, compliance, etc.)
• Inspire and encourage a team of dedicated and goal driven individuals to create a positive impact in their community
• Collaborates with District Managers to make the most effective decisions and achieve results that grow our business and customer base
• Perform other duties as assigned

Required Knowledge, Skills, and Abilities

• Must be able to work at any location in assigned district or county
• Have an excellent communication, problem-solving, interpersonal, and organizational skills
• Have strong leadership skills and able to use it to coach and develop team members
• Have a strong team well-being and sales focused mindset
• Eager to learn and build on constructive feedback
• Able to manage store operations independently and effectively in a fast-paced environment
• Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times
• Possess the ability to deliver constructive feedback, and guide conflict resolution
• Able to develop and grow future leaders for the organization

Physical Requirements

• Prolonged periods of standing, stooping, and walking
• Must be able to regularly lift at least 45 lbs

Preferred Knowledge, Skills, and Abilities

• Have at least 1 year of customer service or retail management experience