Store Manager: Karl's Fishing & Outdoor - Minneapolis

Position Overview:

Catch Co. is looking for an experienced retail store manager to bring leadership, passion, action, optimism, honesty, curiosity, and a bit of #happydance to a new retail store concept as Karl's Bait & Tackle, America's local tackle shop online, shifts to its first "in real life" store.

Beginning with Mystery Tackle Box and Biospawn Lures, The Catch Company has developed a number of additional brands and collaborations (10,000 Fish, Googan Squad, Mike Bucca's Baby Bull Shad, etc) and a thriving eCommerce platform (Karl's Bait & Tackle) with hundreds of products over a handful of fast-growing fishing brands and collaborations. We are helping 'rescue people from the indoors' through our digital platforms as well as through partner retailers, but we are beginning a new chapter by opening our own bricks & mortar stores, and we need just the right person to manage our first store.

The store manager will ensure that we deliver an exceptional shopping experience, showcasing the sport of fishing and our products to both newcomers and experienced anglers alike. The stores will involve exciting merchandise presentations, interactive events, and will bring the wildly successful online experience into real life, face-to-face, live shopping events and experiences.

This is your chance to be a pioneer who builds on the successes of one of the fastest growing companies in fishing. No position at Catch Co is about maintaining the status quo; every team member is passionate about building a company rooted in excellence. We are obsessed with our customers and the best customer service; we use a mix of (amazing) people and technology to create a truly unique relationship among our customers, employees, brands, influencers, and the culture of fishing. The Store Manager will lead and execute all efforts required to achieve this in a local store.

What you will do:

• Bring Karl's amazing online culture to real life! Embody Catch Co values, engage customers on the products and brands, and create an unusually welcoming, comfortable environment in the store.
• Make the store awesome! Own day-to-day operational execution of the store to consistently meet and exceed store sales goals, while keeping expenses in balance.
• Make money! Measure and monitor sales performance taking action to improve business performance when needed.
• Keep making the store better! Use experience and business acumen to understand and identify business drivers and opportunities and then build solutions.
• Be an incredible host and culture builder! Lead the sales floor and deliver an excellent customer experience through a customer first mindset to build loyal relationships, extending in-person customers into our digital environment (social, web platforms, etc.)
• Be a super boss! Manage, train, develop, and mentor the local store staff, including involvement with hiring, reviews, and when necessary, discipline and removal.
• Keep the store staffed up! Create and manage staff schedules and ensure that the store is positioned to delight customers without going beyond store staffing hour allocations.
• Keep the store stocked up! Manage inventory accuracy, inventory ordering, processing and controls in store. Lead & train the team in store to ensure consistent inventory of on hand deliverables.
• Host incredible events! Central to our retail concept is in-store or near-store events, so planning and managing great events that reinforce what we're about is a big part of the gig.
• Protect the ship! Contribute to Loss Prevention in all areas of the business, set expectations, and own training for the store team.
• Keep the store looking spiffy and easy to shop! Ensure facility maintenance, presentation and organization. Lead merchandising presentation and concept standards utilizing retail & product reporting to regularly strategize for the customer experience and productivity of the business.
• Be a great communicator! Provide real-time and weekly feedback on product and sales performance to corporate partners to influence allocations and the success of the business

What experience you need:

• 3+ years of specialty retail management experience - including people management
• You need to know fishing. For real, not "I fished a few times as a kid and once a year on vacation sometimes," but like, "I really understand fishing and fishing culture and I'm in it"
• Digital proficiency - comfort learning and operating a variety of digital tools and technologies
• Associates degree or higher strongly preferred
• Understanding of Catch Co. brands and products strongly preferred

What will make you successful:

• Rocking it out in all areas of store operations equally: customer experience, sales & revenue, staff leadership, in-store event coordination & management, merchandising, inventory, loss prevention, reporting & communication.
• Consistently focusing on the customer experience.
• High standards and pride in your work. You bring an optimistic, positive, and energetic attitude to work.
• Excellent organizational, analytical, and people management skills, all while staying calm under pressure.
• Flexibility in adapting to changing priorities in an evolving landscape. You're comfortable shifting between front of house hands-on execution and back of house management and administration.
• Readiness to hire a team and lead them with your interpersonal, problem resolution, mediation, consulting, and negotiation skills.
• Confidence in your decision-making abilities. You're creative and innovative in your approach to problem-solving. You're willing to initiate and execute change and not afraid to try new things (#DoNotConform).