Job details

IT Support Specialist

STR is looking for an IT Support Specialist to join the team and be a key team member in keeping our organization running smoothly. We specialize in advanced research and development for defense, intelligence, and national security.

Skills

Strong problem-solving skills
Experience with Windows 10, Linux, and Mac OSX
Intermediate Active Directory skills
Helpdesk and/or Desktop certifications
Excellent time management and organizational skills

Responsibilities

Identify, research and resolve technical issues for users
Add to the IT knowledge base with clear/concise/detailed entries
Maintain an accurate inventory of hardware and software licenses
Perform hands-on diagnostics at the desktop level
Create and maintain end-user documentation on procedures and how-tos
Support the IT Team with duties as necessary

Education

Relevant bachelor's degree or equivalent experience

Benefits

Competitive salary and benefits package
Opportunities for growth and advancement
Collaborative and innovative work environment

To read the complete job description, please click on the ‘Apply’ button

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4.0

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CEO of STR

Amanda W. Hite

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By STR

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FUNDING

Private

DEPARTMENTS

Information Technology

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Research & Development

TEAM SIZE

201-500

LOCATION

Hybrid, based in Hendersonville, TN

SALARY RANGE

$60,000/yr - $80,000/yr

EMPLOYMENT TYPE

Full-time, on-site

DATE POSTED

May 1, 2024

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