Job details
IT Support Specialist
STR is looking for an IT Support Specialist to join the team and be a key team member in keeping our organization running smoothly. We specialize in advanced research and development for defense, intelligence, and national security.
Skills
- Strong problem-solving skills
- Experience with Windows 10, Linux, and Mac OSX
- Intermediate Active Directory skills
- Helpdesk and/or Desktop certifications
- Excellent time management and organizational skills
Responsibilities
- Identify, research and resolve technical issues for users
- Add to the IT knowledge base with clear/concise/detailed entries
- Maintain an accurate inventory of hardware and software licenses
- Perform hands-on diagnostics at the desktop level
- Create and maintain end-user documentation on procedures and how-tos
- Support the IT Team with duties as necessary
Education
- Relevant bachelor's degree or equivalent experience
Benefits
- Competitive salary and benefits package
- Opportunities for growth and advancement
- Collaborative and innovative work environment
To read the complete job description, please click on the ‘Apply’ button
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