Director of People Operations

At StraighterLine we are on a mission to help students succeed!

About Us

StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine’s 215 courses to upskill into new careers or earn credit from over 2,000 colleges and universities worldwide. StraighterLine works with institutions and corporate partners to provide their students and employees with flexible education options that allow them to work and learn at their own pace. Visit www.straighterline.com for more information.

Description 

The Director of People Operations will have a vital role in working towards transforming our workplace culture and emphasizing the growth and well-being of our employees.  As Director, you will be a strategic partner to our business leaders, driving initiatives and programs that support our mission and values while fostering a culture of inclusivity and growth. With your expertise, you will play a pivotal role in shaping our organizational culture and ensuring that our people are empowered to achieve their full potential. 

Location:  Remote in the DMV.

• People:
• Oversee the recruitment and onboarding process, ensuring a positive and efficient experience for all new hires 
• Maintain and enhance performance management processes, including goal setting, feedback, and career development plans 
• Manage employee relations, including conflict resolution and disciplinary actions 
• Communicate and report on HR metrics and analytics to senior leadership related to the employee engagement cycle, including trends in recruitment, promotions, retention, and compliance with employment laws and regulations 
• Utilize HR analytics to generate insights and provide data-driven recommendations for enhancing organizational effectiveness  

• Culture:
• Develop and implement cultural initiatives that align with the company's mission and values 
• Foster a culture of inclusivity and growth, ensuring that diversity and inclusion are integrated into all aspects of the organization 
• Serve as a role model for the company's mission, values, and culture, promoting a positive and inclusive work environment  
• Act as a strategic partner to business leaders to ensure alignment and consistency in people-related strategies and initiatives  

• General:
• Conduct regular reviews of HR processes and systems to identify areas for improvement and compliance with local and federal regulations 
• Stay updated on industry trends and best practices in people operations, and apply this knowledge to drive continuous improvement within the organization 
• Develop and manage the HR budget, ensuring efficient use of resources 
• Identify training needs and individual performance and coaching needs  
• Oversee payroll functions and administration of StraighterLine’s benefit and 401(k) plans  

• Bachelor’s degree in Human Resources, Business Administration, or a related field 
• 7-10 years of progressive experience in people analytics, recruitment, or HR operations 
• SHRM-CP/SHRM-SCP; PHR/SPHR certifications or a commensurate combination of education and experience 

• Strong understanding of HR portfolio, including talent acquisition, performance management, employee engagement/culture, including experience:

• Developing, scaling, and improving HR processes and programs that are compliant with federal, state, and local laws and regulations  

• Managing people platforms (i.e HRIS, performance management platform)

• Managing HR metrics to drive outcomes including developing data dashboards in Excel for visualization purposes

• Managing a suite of employee benefits: health/wellbeing, 401(k), and leave

• Processing payroll through Paylocity or equivalent for supervisory and review purposes

• Developing and implementing people and cultural strategies, especially in a hybrid-remote work environment 

• Excellent interpersonal, communication, organizational, and project management skills 
• Ability to establish relationships across cross-functional teams 
• Strong attention to detail and ability to multitask 

Working at StraighterLine

StraighterLine team members work every day knowing that they are helping learners on their path to employability and career success. We're an inclusive team that fosters collaboration, that trusts and communicates openly. Like our students, we are lifelong learners and strive for excellence in our work. We are committed to bringing innovative solutions to the field - your ideas will never go unheard. And, best of all, we love to celebrate each other's contributions and wins.

We also know how important a life outside of work is, and the support that employers can contribute.

Our Benefits:

Generous time off policies, 13 public holidays.

Medical, Dental, and Vision Insurance Coverage (*one option full funded by StraighterLine) 

401K Safe Harbor: StraighterLine contributes 3% of your total salary whether you contribute or not

Six weeks paid parental leave

Free StraighterLine courses for you and your family members

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.