People Operations and Workplace Manager

Stuart is a leading tech-enabled logistics platform that transforms on-demand delivery across sectors like food, grocery, and retail. Operating in over 130 cities across Europe, Stuart connects businesses with a network of independent couriers, providing access to fast, flexible, and efficient deliveries.

Our Mission 🚀

We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.

Stuart is a highly diverse and inclusive company of 280+ employees from different nationalities and backgrounds working across France 🇫🇷, Italy 🇮🇹, Poland 🇵🇱, Spain 🇪🇸 and the UK. 🇬🇧

It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision 🙌

The role ✨

We are currently looking for a People Ops & Workplace Manager based in Warsaw, overseeing the HR Ops. & Workplace matters in Poland, working alongside the People Team in Spain, which manages the Business Department in Spain, Poland and Italy. 

You will join the People Team and will report to Javier Perez, based in Spain, Senior People Operations Manager.

• People/ HR support: 
• Helping to lead Stuart’s People team for the Business Department in Poland
• Creating and implementing local HR policies and processes
• Owning Employee relations matters, liaising with the legal team when needed and acting as an escalation point for complex issues
• Providing guidance on Employment Relations relations and practices e.g.: grievances, performance issues, dismissals, procedures and compliance
• Coaching and providing feedback to key stakeholders to help improve business efficiency
• Collaborating and coordinating global projects with the Culture and Workplace, Talent Development, and Talent Acquisition
• Working with Hibob as the HRIS system and helping to support data management/ maintenance
• Management of the visa process and leading the payroll for the relevant countries
• Ad hoc duties as and when required

• Workplace & Culture Support:
• Acting as a receptionist  by greeting vendors and suppliers and providing general support to visitors
• Managing inbound and outbound mail and shipping 
• Supporting maintaining a positive work atmosphere 

• Facility Management:
• Maintaining a well organized work environment and organize office operations and procedures
• Managing relationships and contracts with vendors and service providers
• Being in charge of ordering and stocking office & kitchen supplies
• Coordinating with owners for the proper maintenance of the facilities
• Ensuring that Health and Safety procedures are in place and are followed

• Engagement & culture:
• Collaborating with the team on engagement activities and assisting with organizing events (social, company meetings, meet-ups, etc.)
• Helping to set up the onboarding agenda for the new joiners
• Being accountable for the engagement budget and organize activities to enhance a positive workplace experience

• Previous experience working in a fast paced environment like a fast moving scale up or start up experience
• Ideally 4+ relevant experience with 1+ year of management or mentoring experience
• People Champion - someone who is people oriented, really passionate about fostering an inclusive culture within Stuart and celebrating our individuality
• Ability to problem solve in the short and long term - ability to process map (Project Management skills)
• Confident communicating with multiple stakeholders - written and oral, Presentation skills, Employee Relations knowledge and legislation, IT literate and competent with G- suite application
• High level of empathy, management skills, creative, open to change & adaptation, flexible
• Fluent in English and Polish

• Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉
• Hybrid working model and flexible hours ✨

• Meal Vouchers (40zł daily‎) 🥗
• Stuart Academy, offering a wide range of upskilling and development opportunities 🎓
• Wellness Allowance with our partner Juno 171 zł / month 🧘
• Private healthcare provided by Luxmed 🧑‍⚕️
• Work-from-Abroad policy (enjoy 30 days per year working from anywhere!) 🏞

At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌

Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙

Please note: Our Talent Acquisition Team is international coming from across the world 🌍 We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you 🤗

Want to learn more about us? Visit https://stuart.com/about-us/