Job details

Student -Commuter Assistant Manager

Commuter Assistant student staff provide high-quality customer service to the Southern New Hampshire University community. General duties include seeking out, assessing and addressing the needs and desires of the commuter student population and planning commuter specific programming. Employees must be willing, on occasion, to work flexible hours, late nights and weekends. This position also supports the Office of Student Involvement in general, and employees may participate in special projects as assigned. Our student employees are essential in helping us build community and support others finding a sense of belonging at SNHU, especially as our commuter population may not as easily make the connection. We look to hire students who demonstrate integrity.

Manager Responsibilities:

Assist in the supervision, hiring evaluating, and training of all Commuter Lounge Staff
Help in planning Fall Training for the Commuter Lounge Staff and help coordinate additional training opportunities throughout the Academic Year.
Generate bi-weekly work schedule for Commuter Lounge Staff
Serve as an open line of communication between Commuter Lounge Staff and the Office of Student Involvement.
Review and maintain written manuals for all procedures and policies.
Schedule and hold Commuter Lounge Staff meetings on a regular basis.
Attend all Student Center Trainings and Monthly Manager Meetings.

Key Job Responsibilities:

Provide monthly programming specifically geared to the needs of commuter students
Advertise monthly programs and commuter specific items of interest to the commuter student population
Update on at least once per month the Commuter Bulletin Board located in the Student Center
Create monthly commuter student e-newsletter
Write and submit at least two articles per semester for the Penmen Press
Address specific comments and questions on the SNHU Commuter Facebook page and other Office of Student Involvement social media properties as required
Perform other duties as assigned

Expectations:

Provide world class customer service
Must be self-motivated and able to work independently in difficult situations with little supervision
Maintain a positive attitude during all shifts and be a role model for colleagues
Arrive at all shifts on-time and stay until the end of the shift
Wear appropriately designated and provided attire
Attend and present at the Opening Weekend Commuter Session for first year and transfer commuter students
Must be committed to creating and supporting an inclusive community
Attend bi-weekly meeting with supervisor and employee appreciation events
You must be a current commuting student

Minimum Qualifications:

Must be a full time enrolled student in an Undergraduate Day or Graduate Day Program
Must be able to climb stairs, sit, stoop, walk and carry 50 lbs. as needed

This position is available for Work Study and non-Work Study students

Learning Goals:

Students working in the Office of Student Involvement will deepen their understanding around the 5 values through learning that will take place on the job, through the opportunity to attend conferences, monthly individual staff training, department semester trainings and celebrations. These values are:

Community: Fostering a sense of belonging through intentional engagement opportunities
Continual Improvement: Assessing and evaluating to strive for personal and programmatic growth
Inclusivity: Providing opportunities for the diverse needs and interests of our community
Integrity: Operating in a manner marked by honesty and authenticity

Teamwork: Cultivating an atmosphere of supportive interdependence

By Southern New Hampshire University

Southern New Hampshire University is dedicated to transforming the lives of learners. Our success is defined by our students’ success. By relentlessly challenging the status quo and providing the best support in higher education, we expand access ...

36 jobs

FUNDING

Other

INDUSTRY

Colleges & Universities

TEAM SIZE

10000+

LOCATION

Hybrid, based in Manchester, NH

DATE POSTED

July 20, 2023