STUDENT-Residential LIfe Office Operations Assistant

Duties and ResponsibilitiesSupport the day-to-day activities of the Office(s) of Residential Life, including but not limited to answering phones, taking messages, answering emails, opening, and closing the offices, copying, data entry, making deliveries to and from various campus offices, providing lock-out coverage, appointment scheduling, and greeting visitors.Serve as a resource to individuals and connect them with campus and community resources. This requires responding to requests and seeking information to answer questions appropriately including questions regarding housing policies, procedures, and associated concerns.Possess excellent written and oral communication skills.Assist with various projects including contributing to or producing effective marketing materials.Provide clerical assistance such as copying, typing and filing for departmental and professional staff.ExpectationsBe professional, reliable, confident, and flexible.Adhere to project timelines and work shifts.Stay busy – if there is nothing to work on, ask a staff member.Always provide the best customer service. Go above and beyond.Demonstrate the ability to work in a team environment and to follow through with ideas from conception to completion.Set a positive tone for interaction and demonstrate responsibility and respect for others’ rights, feelings, lifestyles, diverse backgrounds, and for personal and College property.Communicate in a clear and friendly manner.Express enthusiasm and positive energy in a dynamic work environment.Take initiative and work independently.Required QualificationsApplicant must maintain good conduct and academic standing.Willingness to commit for entirety of the year.Return to campus prior to and/or before the start of the fall and spring semesters for training purposes and/or extra support.Ability to work during breaks.Prior experience working in an office-setting.Customer service orientation.Pay Rate: $15.00Instruction to ApplicantsInterested applicants must apply online at ithaca.edu/jobs and attach a resume and cover letter. Questions about online application should be directed to the Office of Human Resources at humanresources@ithaca.edu. Screening of applications will begin immediately.Preference will be given to students with Federal Work Study (FWS) eligibility. For questions, please contact Student Employment at StudentEmployment@ithaca.edu.Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.