Job details

Product Support Specialist

Subsplash is an innovative company focused on creating platforms for churches and ministries. They are looking for a Product Support Specialist to provide support and solutions to their clients.

Skills

Technical proficiency
Excellent communication
Critical thinking
Empathy
Teaching ability

Responsibilities

Contribute to daily support inquiries
Troubleshoot complex technical issues
Log and communicate the status of various bugs
Become a platform and industry expert
Collaborate across departments for client service

Education

College degree or equivalent experience
1-2 years in technical or customer service roles

Benefits

Generous Paid Time Off
Medical Coverage
401k Matching
Professional Development
Family-Friendly Culture

To read the complete job description, please click on the ‘Apply’ button

Subsplash Glassdoor Company Review

4.7

Subsplash DE&I Review

4.3

CEO of Subsplash

Tim Turner

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By Subsplash

Our mission is to glorify God and proclaim Jesus is Lord by building a great company that strives for humility, innovation, and excellence to delight millions of people on Subsplash platforms! Come join us!

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Software Development

TEAM SIZE