Summer Temp Front Desk Agent PM 3PM-11PM full time

• 3pm-11pm
• Monday - Friday and Saturday - sunday

• Check-in and check-out guest
• Make and confirm reservations
• Process guest check-in; confirm reservations, assign room and activate room keys
• Answer all phone calls from guestrooms, outside lines, and internal call with proper telephone etiquette
• Provide all guests with overview of hotel and amenities
• Process all payments types cash, debit or credit cards and direct billing
• Process all check-outs
• Follow all cash handling/banking procedures as per standard operating procedures
• Discreetly handle confidential guest information
• Coordinate with Housekeeping Department to track room readiness and communicate guest concerns if necessary
• Run daily reports and check for accuracy
• Complete assigned cashier and closing reports
• Complete shift checklist
• Balance and drop receipts according to prescribed accounting procedures
• Process wake up calls
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Resolve guest issues
• Make gift bags for our BONVOY Elite Member
• Sending shift emails
• Passing on notes to the next shift

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We are currently looking for a friendly, customer service focused Front Desk associate. This is an exciting opportunity for an individual ready to work in a fast paced environment and have superb multi-tasking abilities. We are looking for someone to work evenings 3pm-11pm and is able to work weekends.'
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Work Remotely

• No

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

COVID-19 considerations:
All customers and employees are required to wear mask.

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person