Job details

Commercial Account Manager

We are looking for a Commercial Account Manager to act as a trusted advisor to clients, driving usage, upsells, and customer success.

Skills

2-3+ years of client-facing experience
Ability to understand complex ecosystems and build relationships with technical and non-technical customers
Proven success in developing relationships and working with technical products
Knowledge or willingness to learn about SaaS, Infrastructure, and observability and security use-cases
Strong problem-solving and analytical skills

Responsibilities

Own post-sale engagement, growth, and success of client portfolio
Drive cross-sell opportunities for additional products and features
Develop strategies for driving product adoption and client retention
Advocate for clients internally by sharing feedback and insights

Benefits

Continuous career development opportunities
Sales and product training
Best in breed onboarding
Generous benefits package

To read the complete job description, please click on the ‘Apply’ button

By Sumo Logic

Ourmission is to make the world’s digital experiences reliable and secure. By realizing our vision, we’re not only helping our customers achieve their visions and driving our growth opportunity, we’re also doing our part to make an impactful diffe...

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FUNDING

Mature

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE