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Maintenance Assistant - job 2 of 2

 

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Sunrise of Alexandria

Job ID

2025-226520

JOB OVERVIEW

The Maintenance Assistant is responsible for performing maintenance and housekeeping duties in the community and around the community grounds as assigned. Responsible for assisting with maintaining a safe, clean, and comfortable environment for the residents, guests, and team members.

RESPONSIBILITIES & QUALIFICATIONS

  Responsibilities:

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

General Maintenance Duties:

  • Responsible for completing all maintenance tasks as assigned by supervisor.
  • Performs general maintenance duties such as:
    • Fixing wall coverings
    • Fixing floor coverings
    • Repairing furniture and fixtures
    • Performing basic plumbing work
    • Performing minor electrical repairs
    • Repairing appliances
  • Assists with painting and refurbishing projects.
  • Performs minor building and equipment repairs.
  • Conducts routine maintenance on all Sunrise vehicles as assigned.
  • Maintains all tools and repair parts.
  • Participates in all fire drills and in the community’s disaster preparedness program.

Mechanical Systems:

  • Assists with working on heating and air conditioning systems.
  • Assists with work on domestic water systems and pumps.
  • Assists with work on refrigeration systems, motors, fans, electrical systems, and emergency generators.
  • Performs routine preventative maintenance as directed by supervisor and according to safety regulations.

Housekeeping Duties:

  • Performs carpet and hard surface floor maintenance.
  • Performs deep cleaning and resident suite ‘make ready’ rooms as assigned.
  • Assists with housekeeping functions as needed.

Risk Management and General Safety:

  • Partners with community team to ensure community is in compliance with OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
  • Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), Lockout Tagout procedures, and infection control guidelines.
  • Ensures any cords, carts, equipment, and other hazards are always kept out of the way.
  • Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents.

Resident Services:

  • Reviews, reads, notates, and initializes the Daily Log and Maintenance Log to document and learn about pertinent information and actions required.
  • Practices positive resident relations and directs resident or family member feedback to supervisor.
  • Always maintains and protects the confidentiality of resident information.
  • Assists in driving the community vehicle and/or bus as assigned.

Training and Contributing to Team Success:

  • Actively participates as a member of a team and commits to working toward team goals.
  • Demonstrates in daily interactions with others, our Team Member Credo.
  • Commits to serving our residents and guests through our Principles of Service.
  • Contributes to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
  • Attends regular meetings; Town Hall, Department Team., Cross Over, and others as directed by the Supervisor/Department Coordinator.
  • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

  • One (1) year maintenance and/or housekeeping experience preferred.
  • Technical school education preferred.
  • Demonstrates a general understanding of systems such as HVAC, plumbing, electrical, and mechanical and code compliance.
  • Maintains a current applicable driver’s license to drive Sunrise vehicles provided with an acceptable driving record in accordance with applicable regulations and Sunrise policy.
  • Completion of Driver Training may be required and/or certificates available per regulations and laws as applicable.
  • Possess a general understanding of OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation/Equivalent regulating authorities for Quebec, fire prevention, and life and safety regulations.
  • Ability to respond to emergency calls outside of scheduled work hours.
  • Ability to handle multiple priorities.
  • Possess written and verbal skills for effective communication.
  • Competent in organizational and time management skills.
  • Demonstrates good judgment, problem solving and decision-making skills.
  • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance.

ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

 

We also offer benefits and other compensation that include:

  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

What You Should Know About Maintenance Assistant, Sunrise Senior Living

If you're excited about joining a caring community and contributing your skills as a Maintenance Assistant at Sunrise Senior Living of Alexandria, then you're in for a fulfilling journey! Here at Sunrise, we believe in empowering our residents to lead longer, healthier, and happier lives, and as a Maintenance Assistant, you'll play a vital role in ensuring that our community remains a safe, clean, and comfortable abode for them. Your daily routine will involve a mix of essential maintenance tasks—from fixing wall and floor coverings to performing minor plumbing and electrical repairs. You’ll also be involved in general upkeep tasks like painting, fixing appliances, and even maintaining Sunrise vehicles! We prioritize teamwork, and your ability to foster strong relationships with residents, their families, and fellow team members will surely create a positive environment. Each day will offer you unique opportunities to learn and grow professionally while aligning with our values of service and engagement. At Sunrise, we’re committed to making this a place where your contributions truly matter. So, if you're ready to make a significant impact on the lives around you while enjoying comprehensive benefits and opportunities for personal growth, don’t hesitate! We invite you to explore joining our passionate team as a Maintenance Assistant and discover a role that truly shines.

Frequently Asked Questions (FAQs) for Maintenance Assistant Role at Sunrise Senior Living
What responsibilities does a Maintenance Assistant at Sunrise Senior Living have?

As a Maintenance Assistant at Sunrise Senior Living, you will be responsible for various critical maintenance and housekeeping duties. This includes general maintenance tasks like repairing wall coverings, fixing furniture, performing minor plumbing and electrical repairs, and ensuring the community's safety and cleanliness. You'll also assist with mechanical systems and participate in fire drills and safety regulations compliance, ensuring a comfortable living environment for residents.

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What qualifications are needed to apply for the Maintenance Assistant position at Sunrise Senior Living?

To be successful as a Maintenance Assistant at Sunrise Senior Living, candidates typically need at least one year of maintenance or housekeeping experience. While technical school education is preferred, what’s essential is your general understanding of systems such as HVAC, plumbing, and electrical. A valid driver’s license with a good driving record is also important, along with strong problem-solving skills and the ability to manage multiple priorities.

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How does Sunrise Senior Living support employee growth for Maintenance Assistants?

Sunrise Senior Living is committed to the growth and development of its staff, including Maintenance Assistants. You'll have access to comprehensive training programs and opportunities to participate in team engagement processes, allowing you to enhance your skills and knowledge continually. With options like tuition reimbursement and a supportive environment, we aim to provide pathways for career advancement.

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What is the work environment like for a Maintenance Assistant at Sunrise Senior Living?

The work environment for a Maintenance Assistant at Sunrise Senior Living is truly special. We prioritize creating a warm and welcoming atmosphere where teamwork and positive resident relations go hand in hand. By engaging with residents and family members regularly, you’ll not only be ensuring their comfort but also building a sense of community that makes working at Sunrise incredibly rewarding.

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What benefits can a Maintenance Assistant expect at Sunrise Senior Living?

As a Maintenance Assistant at Sunrise Senior Living, you can expect a robust package of benefits. This includes medical, dental, and vision plans, retirement savings options, paid time off, and even daily pay options in the U.S. Additionally, we value your development with tuition reimbursement and employee assistance programs designed to support your well-being both professionally and personally.

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Common Interview Questions for Maintenance Assistant
Can you describe your experience with general maintenance tasks?

When answering this question, highlight specific maintenance jobs you've performed in the past, such as plumbing repairs or electrical work. Emphasize your problem-solving abilities and commitment to safety, as these qualities are crucial for a Maintenance Assistant at Sunrise Senior Living.

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How do you prioritize tasks when faced with multiple maintenance requests?

You can showcase your organizational skills by explaining your approach to prioritization, such as assessing the urgency of each request, communicating effectively with your team, and ensuring resident safety. Mentioning your flexibility and teamwork will show your potential fit for the Sunrise culture.

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What safety protocols are essential for maintenance work?

Discuss your understanding of safety regulations relevant to maintenance, such as OSHA standards, proper use of Personal Protective Equipment (PPE), and maintenance log protocols. Convey your commitment to maintaining a safe environment for residents and employees alike.

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How do you handle feedback from residents regarding maintenance issues?

This is a great opportunity to demonstrate your communication skills. Explain how you would actively listen to residents’ concerns, ensure timely follow-up, and aim to resolve any issues effectively. Show that you value resident feedback as a critical part of your role.

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Can you give an example of a challenging maintenance problem you solved?

Use the STAR method (Situation, Task, Action, Result) to illustrate a specific instance where you encountered a maintenance challenge. Explain what steps you took to resolve the issue and what the positive outcome was, emphasizing your troubleshooting skills.

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What motivates you to work as a Maintenance Assistant?

Share your passion for service and desire to create a positive living environment for others. Emphasizing your commitment to contributing to the well-being of residents will resonate well with Sunrise’s mission of empowering senior lives.

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Describe your experience with mechanical systems, such as HVAC.

Provide examples of any hands-on experience you have with mechanical systems. Discuss any formal training you've received and how you’ve applied that knowledge to complete specific maintenance tasks effectively.

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What strategies do you use to work effectively as a member of a team?

Share your approach to teamwork, highlighting how you collaborate with colleagues, communicate effectively, and contribute to a positive work environment. Mention your willingness to learn from others while also sharing your expertise.

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How do you manage your time to ensure all responsibilities are met?

Demonstrate your organizational skills by discussing strategies such as writing to-do lists, setting deadlines, and maintaining open communication with your supervisor. Emphasize your ability to adapt as needed while still meeting all essential duties.

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What role does maintaining a clean environment play in your responsibilities?

Highlight the importance of cleanliness in ensuring the safety and comfort of residents. Discuss how you approach housekeeping tasks and your commitment to maintaining high cleanliness standards as part of your daily duties.

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Growth & Learning
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Collaboration over Competition
Take Risks
Friends Outside of Work
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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 9, 2025

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