Position Summary
The Supervisor IT CTS performs a lead role in the execution of strategic and tactical solutions for the IT Crewmember Technology Services team. The Supervisor is responsible for planned initiatives, projects, and maintaining day to day operational stability. The Supervisor leads, coaches and develops a team of Crewmembers focused 24x7 support for all areas of JetBlue. The Supervisor will be involved in operational support of all solutions and or applications within scope of responsibility.
The Supervisor is comfortable with maintaining a public profile and building relationships throughout the organization. The Supervisor is also able to change priorities and focus to meet operational demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities
Minimum Experience and Qualifications
Preferred Experience and Qualifications
Crewmember Expectations:
Equipment:
Work Environment:
Physical Effort:
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