Collaborate with departments within Supply Chain to identify, investigate, and provide resolutions for operational issues in the ERP and act as a liaison between the functional teams and the third party tier 2 and tier 3 support teams.
Create and maintain company master files in the current ERP to facilitate the onboarding and off-boarding process for both acute and non-acute sites.
Maintain existing rosters of facilities and the associated provider accounts for non-acute sites with external partners (e.g. GPO, Specific Initiative Suppliers)
Design and develop new integrations for data processing and reporting with external third party vendors to drive savings and efficiency.
Partner with functional requesters to identify and design data extracts and reports based on business need specifications.
Identify areas for improvement in processes and assist management for implementation of new protocols.
Assist in testing ERP system patches as it relates to Supply Chain departments
Qualifications:
High school diploma required
Bachelor’s degree preferred
At least 4 years of Healthcare Supply Chain experience required
At least 3 years of ERP or EMR Master Data management required
At least 2 years of application or user provisioning support required
At least 3+ years of Lawson or Oracle ERP experience