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(fluent Ukrainian and English) Senior Content Writer (Ukraine)

Are you passionate about delivering high-quality content in both English and Ukrainian? 

We’re looking for a dedicated Content Writer who excels at creating error-free, engaging material while ensuring consistency across platforms.

Excited? Let’s see what it takes 💛

What you will do:

  • Craft clear, compelling, and engaging content across multiple platforms: blogs, landing pages, social media, newsletters, and more; 
  • Proofread and review content from other writers, ensuring it's free from grammatical, punctuation, and stylistic errors; 
  • Collaborate with Marketing and Design teams to meet deadlines and ensure smooth workflow; 
  • Conduct thorough research on industry-related topics using various sources to create well-informed, high-quality articles; 
  • Create attention-grabbing headlines, PPC messages, and slogans that align with the brand’s voice; 
  • Ensure all content follows brand guidelines, maintaining consistency in style, tone, and format; 
  • Translate and localize content between English and Ukrainian, ensuring clarity and impact in both languages.

What you need to succeed in this role:

  • At least 3 years of experience in content writing, preferably in advertising agencies or with large brands;
  • A robust portfolio of work in both Ukrainian and English, including landing pages, articles, slogans, and email campaigns (at least 3 categories in portfolio);
  • A commitment to delivering error-free content every time, with a keen eye for detail and consistency;
  • Strong ability to conduct thorough research and transform complex information into clear and engaging content;
  • Fluent in both English and Ukrainian, with excellent translation skills to adapt content for different markets;
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams;
  • Ability to manage multiple projects simultaneously, meet deadlines, and work independently with minimal supervision.

Benefits:

  • Business hours;
  • Opportunity to work fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Good bonuses for referring friends;
  • Paid intensive training and probation;
  • Work-life balance;
  • Responsive management interested in your growth and long-lasting cooperation;
  • Greenhouse conditions for self-development. 

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome, positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

What You Should Know About (fluent Ukrainian and English) Senior Content Writer (Ukraine), SupportYourApp

Are you passionate about delivering high-quality content in both English and Ukrainian? At SupportYourApp, we're looking for a talented Senior Content Writer to join our team. This role is all about creating error-free and engaging content that resonates across a variety of platforms like blogs, social media, landing pages, and newsletters. As a Senior Content Writer, you’ll have the chance to collaborate with Marketing and Design teams to meet tight deadlines while ensuring a smooth workflow. You will conduct thorough research on industry-related topics to produce well-informed articles and develop eye-catching headlines and slogans that truly reflect our brand’s voice. Your expertise in translating and localizing content between English and Ukrainian will be invaluable, ensuring that our messaging is clear and impactful in both languages. With at least 3 years of experience in content writing and a robust portfolio showcasing your work in both languages, you possess the keen eye for detail that ensures every piece of content is consistent and error-free. Your strong communication and collaboration skills will help you thrive in our inclusive international environment where you can manage multiple projects with ease. Join us for a chance to contribute your talent while enjoying remote work flexibility and a commitment to your personal growth. Let’s create something amazing together at SupportYourApp!

Frequently Asked Questions (FAQs) for (fluent Ukrainian and English) Senior Content Writer (Ukraine) Role at SupportYourApp
What are the main responsibilities of a Senior Content Writer at SupportYourApp?

As a Senior Content Writer at SupportYourApp, your main responsibilities include crafting clear, engaging content across various platforms, proofreading other writers' content, collaborating with teams to meet deadlines, conducting in-depth research, and creating captivating headlines and slogans. Your role also involves translating and localizing content between English and Ukrainian to ensure clarity and impact in both languages.

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What qualifications are needed for the Senior Content Writer position at SupportYourApp?

To thrive as a Senior Content Writer at SupportYourApp, candidates should possess at least 3 years of content writing experience, preferably in an advertising agency or with large brands. A strong portfolio showcasing work in both Ukrainian and English, alongside excellent translation skills, is essential. Additionally, strong communication abilities and the capability to manage multiple projects are highly valued.

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How does SupportYourApp ensure content quality for the Senior Content Writer role?

SupportYourApp emphasizes quality by requiring Senior Content Writers to proofread and review content from others, ensuring it is free of grammatical and stylistic errors. The company encourages collaboration to maintain consistency across all platforms, supporting a culture of high standards in content creation.

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What benefits does SupportYourApp offer to its Senior Content Writers?

SupportYourApp offers a variety of benefits for Senior Content Writers, including flexible remote working options, paid intensive training, competitive compensation in USD, and bonuses for referrals. The company values work-life balance and provides an inclusive environment with responsive management dedicated to supporting employee growth.

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What is the work culture like for a Senior Content Writer at SupportYourApp?

The work culture at SupportYourApp is inclusive and supportive, fostering an international team environment where diverse backgrounds are welcomed. Employees experience a positive atmosphere with individualized attention and are encouraged to develop their skills within a collaborative framework, ensuring a wholesome experience.

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Common Interview Questions for (fluent Ukrainian and English) Senior Content Writer (Ukraine)
Can you describe a project where you had to create content for multiple platforms?

In answering this question, focus on your ability to adapt content for different platforms, ensuring consistency in tone and message. Share specific examples that highlight your skills in research, creativity, and collaboration with teams to deliver timely projects.

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How do you ensure your content is error-free and meets brand guidelines?

Discuss your editing and proofreading processes, mentioning tools or strategies you use to catch errors before submitting work. Explain how you familiarize yourself with brand guidelines to maintain consistency across all written materials.

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What techniques do you use to conduct research on industry-related topics?

Share your approach to gathering information, emphasizing the variety of sources you explore such as academic articles, industry reports, and credible websites. Highlight your ability to synthesize complex information into clear, digestible content.

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What makes you passionate about writing in both English and Ukrainian?

Discuss the unique opportunities bilingual writing presents, such as reaching diverse audiences. Highlight your cultural connection to both languages and how it enables you to create more relevant and relatable content for your readers.

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How do you prioritize multiple writing projects under tight deadlines?

Illustrate your organizational skills by describing techniques like creating to-do lists or project timelines. Emphasize your ability to communicate effectively with team members to set realistic deadlines and expectations.

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Can you give an example of a time you collaborated with a team to improve content?

Provide an example where teamwork led to a significant enhancement to an article or campaign. Focus on your role in the collaboration, the feedback you provided, and how joint efforts produced a better final product.

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How do you adapt your writing style for different audiences?

Explain how you analyze the target audience by considering their preferences, demographics, and cultural nuances. Share strategies for adjusting tone, language, and complexity based on audience needs.

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What challenges have you faced as a content writer and how did you overcome them?

Reflect on a specific challenge, perhaps related to writer's block or a difficult topic. Share how you sought inspiration, researched effectively, or consulted with peers to successfully navigate the obstacle.

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How do you stay current with trends in content writing and your industry?

Speak about your involvement with industry newsletters, professional groups, or online courses. Explain how your commitment to continuous learning helps you remain competitive and informed in your writing.

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How would you approach translating content between English and Ukrainian for different markets?

Discuss the importance of not just translating words but also adapting messages to fit cultural contexts. Mention steps you take to ensure that both the language and tone resonate with target audiences without losing the intended meaning.

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SupportYourApp is a provider of outsourced customer support. It provides inbound, outbound, and backoffice customer support specifically for innovative software and hardware companies. The company was established in 2010 and is located in Wilmingt...

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Full-time, remote
DATE POSTED
March 19, 2025

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