Billing Account Representative

Accelerate your Career!

At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.

Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.

Job Responsibilities: What you will do

Accurately and efficiently rate and bill customers in accordance with specifications by fully understanding all Billing and Electronic Data Interchange (EDI).

• Perform correct billing practices in a timely manner.
• Balance multiple accounts with various customer requirements.
• Complete and update account instructions and provide back up on accounts as assigned.
• Verify and confirm rates and applicable surcharges in accordance with customer contracts.
• Make changes and communicate rating concerns to sales, pricing or contract administration as necessary.
• Validate billings as well as 'bill to' and 'shipper' codes on a daily basis by reviewing edit reports and making necessary corrections.
• Monitor orders and place on hold as appropriate based on customer specifications.
• Research and resolve order concerns within billing standards according to hold reason.
• Review and request updates shipper billing profiles for event capturing flags (billable or not) based on customer contracts.
• Review and request updates shipper billing repository to include patterns per customer requirements.
• Enter line-haul rates for all line-haul addendum s noted by Customer Service Representative's (CSR) or for specific ''print-only'' lanes as dictated by contract requirements.
• Review and reprocess invoices (void and re-bill), as necessary, to ensure discrepancies are resolved in a timely manner and take proactive measures to avoid future occurrences (i.e. relationship).
• Update management with billing queue status and recommend ideas to streamline existing processes within several controllable billing queues and communicate to internal departments on non-controllable queues.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• Proactively work to assist others in achieving the organization's objectives.

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Qualifications: What you need to bring

• 1+ years of billing, accounting or general office experience required.
• Transportation industry experience preferred.
• High School Diploma or GED required.
• Associates degree preferred.
• Must be proficient in Excel.
• Must be able to run and maintain query and sequel reports.
• Must possess excellent organizational skills.
• Must be able to read contracts.
• Must be able to work effectively in a team environment.

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.