Junior Human Resources Business Partner (Jr. HRBP)

ABOUT SWING EDUCATION:

Founded in 2015 by former K-12 educators and administrators, Swing Education is a leading platform assisting school districts in sourcing dependable, highly qualified substitute teachers. Recently recognized as the Most Innovative Company in Education by Fast Company and named a Great Place to Work in 2024, Swing continues to set the standard for excellence in the EdTech space.

At the core of our company stands a diverse and visionary leadership team. In the face of a nationwide teacher shortage, Swing believes that every classroom should have a teacher, and every student deserves uninterrupted learning. At Swing, we champion a fundamental belief: for our schools and students to thrive, our team must reflect the rich diversity of the thousands of students and educators we are privileged to serve. We are committed to creating a work culture that embraces inclusivity and belonging for every member of our present and future team. To learn more about Swing Education and our Core Values, please click here.

This position is expected to operate in line with our Core Values:

• Deliver WOW to Schools and Subs
• Be Curious, Stay Curious
• Win as a Team
• Live Diversity, Equity, and Inclusion

POSITION SUMMARY:

Swing Education is seeking a motivated and dynamic Junior Human Resources Business Partner (Jr. HRBP) to support our growing organization. As part of the People Operations Team, you'll help handle HR-related inquiries and provide timely and accurate information to employees and managers. The Jr. HRBP will work closely with the HR team and business leaders to deliver effective HR solutions that align with the company's goals and values. This role will focus on providing guidance and support in areas such as employee relations, performance management, and talent development.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Triage, respond and help resolve Happy Fox and Zendesk tickets that are assigned to the HR team.
• Maintain and update employee records in compliance with HR policies and regulations.
• Collaborate with cross-functional teams to foster a positive and inclusive work environment by implementing initiatives to enhance employee morale and engagement.
• Work together with the HR team to address employee performance issues and support performance improvement actions when necessary.
• Support and conduct investigations, including conducting interviews, acting as a witness, taking notes, gathering data, compiling findings and recommending resolution.
• Assist in the performance management process, guiding managers and employees on performance-related issues.
• Advise management on employee relations matters, guiding best practices and compliance with HR policies.
• Assist with the management of the semi-monthly corporate payroll process.
• Maintains knowledge of legal requirements and partners with the legal department.
• Assist in processing personnel transactions for corporate and substitute teachers
• Respond to inquiries from government entities or employee personal request (VOE’s, etc) and assists in preparing correspondence as requested
• Reconcile monthly expense report for People Ops or office billing items
• Assist with clerical functions such as mailing notices, collecting equipment and shipping packages
• Supports Swing's effort to comply with HIPAA, confidentiality and security requirements

REQUIREMENTS AND QUALIFICATIONS: 

• Bachelor's degree, preferably in HR, Business Administration, or a related field.
• 1-3 years of experience in an HR role, preferably in a fast-paced, high-growth environment.
• Knowledge of HR functions, including employee relations, compliance, performance management, and talent development.
• Experience with payroll software such as UKG and ADP with a strong understanding of federal and state payroll regulations.
• Proficient in Microsoft Office Suite, G-Suite, ticketing and HR information systems.
• Strong attention to detail, confidentiality, and excellent organizational skills are a must. 
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
• Strong problem-solving and conflict resolution skills.
• Ability to handle sensitive and confidential information with discretion.
• Commitment to fostering a diverse, equitable, and inclusive workplace.
• Ability to work independently and collaboratively in a remote work environment.

Remote expectations

• Employees are to be online and accessible for 8 hours, Monday to Friday. The company’s core business hours are from 9:00am - 5:00pm PT
• Tools will be provided for communicating with team members and collaborating on projects.
• Meetings will be scheduled over video conferencing. Times are to be discussed and agreed upon between the employee and manager.
• Employees are advised to choose a safe and secure location to work from, and to maintain high levels of safety.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Swing is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Swing is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.