Business Analyst - Operational Technology (OT)

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. 

About the Role

As a Business Analyst - Operational Technology (OT), you will play a key role in optimizing OT systems and processes to drive business efficiency, compliance, and strategic decision-making. You will work closely with business stakeholders, subject matter experts, and technical teams to define OT requirements, enhance reporting capabilities, and ensure seamless integration of OT systems into broader enterprise technology environments.

If you thrive in a dynamic setting where process optimization, system integration, and business impact converge with cutting-edge technology, this role is for you.

As a Business Analyst - Operational Technology (OT), you will:

• Engage with business stakeholders and SMEs to gather and align OT reporting and system requirements, providing strategic guidance and recommendations.
• Develop and document business requirements for OT solutions, ensuring they meet operational needs and align with business objectives.
• Analyze and optimize OT processes to enhance operational efficiency, improve decision-making, and streamline workflows.
• Ensure compliance with OT regulatory standards such as IEC 62443, NIST, ISO 2700, embedding best practices in OT governance.
• Collaborate with cross-functional teams, including engineering, IT, and operations, to drive effective OT system integration with enterprise platforms and data pipelines.
• Develop and refine technical OT processes, ensuring solutions are scalable, resilient, and adaptable to evolving business needs.
• Interpret and present complex OT data and reports in a clear, business-relevant context, enabling informed decision-making at all levels.

• Proven experience as a Business Analyst with a focus on Operational Technology (OT) systems, processes, and system integration.
• Demonsrarted analytical skills, with the ability to interpret, simplify, and derive insights from complex data.
• Excellent problem-solving abilities, with a structured and logical approach to challenges in OT environments.
• Outstanding written and verbal communication skills, with the ability to engage and influence stakeholders at all levels.
• Experience developing and optimizing technical OT processes, ensuring robust, efficient, and well-documented solutions.
• A proactive and adaptable mindset, with a keen interest in emerging OT technologies, digital transformation, and industry best practices.

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.  

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.  In addition to a Competitive Salary, here's what you can expect as part of our benefits package: 

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. 
• Flexible working: Flexible work arrangements to support your work-life balance.  We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. 
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…. 

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. 

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.