System Administrator I (Full Time)

Organization Overview, Mission, Vision and Values

Washington Regional Medical System (the “System”) is our region’s only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the “Hospital”) which is located in Fayetteville, Arkansas. The Hospital is supported by the System- including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work … and give back to each other.

Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.

Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high-quality care, prevention and wellness education.

Vision: To be the leading healthcare system in Northwest Arkansas - the best place to receive care and the best place to give care.

Values: To treat others – patients and their families, visitors, physicians, and each other – as we would want to be treated.

Position Summary

The role of System Administrator I reports to the Technology Services Manager. This position is responsible for providing system support including maintenance, patching, and upgrades across various applications and hardware. This position operates within a technology team tasked with monitoring, upgrading, and maintaining the enterprise infrastructure environment.

Essential Position Responsibilities

• Manage multiple projects and demands
• Gather, summarize, and present technical findings to appropriate stakeholders
• Support application and system deployments and upgrades
• Troubleshoot and remediate system, security, network, and hardware issues
• Perform proactive and preventive maintenance and monitoring across various systems
• Provide necessary support for endpoint management and maintenance
• Support various operation systems used throughout the organization
• Other projects and duties as assigned

Qualifications

• Education: High school diploma or GED required. Associate or Bachelors degree in Computer Science, Information Technology, Information Systems, or related field required.
• Licensure and Certifications: Cisco, Microsoft, CompTIA, ISACA certifications, preferred.
• Experience: 3 years’ experience in a previous experience in a system administrator, technical enterprise IT, or similar role will be considered in lieu of degree.

Work Environment: This position will spend 80% of the time sitting while performing work in a standard office environment. This position will spend 20% of the time walking and/or standing while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will require travel between Washington Regional campuses.