Job details

Customer Success Manager

Take Command, a healthcare start-up, is seeking a proactive Customer Success Manager to build relationships with clients and drive value through problem-solving and strategic thinking.

Skills

2+ years of experience in Customer Success or client-facing role
Proactive attitude with strong organizational and planning skills
Excellent written and verbal communication skills
Experience with Hubspot and Microsoft Office Suite

Responsibilities

Act as the key point person and trusted advisor to ICHRA clients
Manage a book of business to drive value and ensure client retention
Develop an understanding of client goals and align solutions for success
Advocate for product improvements and track key account metrics
Implement strategies to make complex changes seamless for clients

Benefits

Competitive pay and health benefits
Generously funded ICHRA for medical, dental, and vision premiums and medical expenses
Unlimited personal vacation and 401(k) matching program
Access to LinkedIn Learning, paid parental leave, and flexible work options

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By Take Command Health

Take Command Health is a start-up on a mission to improve the healthcare system, starting with health insurance. We do this by accelerating the adoption of the health insurance reimbursement model.

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FUNDING

Series B

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Insurance Agencies & Brokerages

TEAM SIZE