People Operations Specialist

About Tala

Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the Fortune Impact 20 list, CNBC’s Disruptor 50 five years in a row, CNBC’s World's Top Fintech Company, Forbes’ Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission.

By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.

Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!

About the Role

If you're looking for a job where you can make a real difference in people's lives, look no further. As our People Operations Specialist, you'll be the architect of a workplace culture where employees feel engaged, valued, and supported. 

In collaboration with the People Operations Generalist and People Director, the People Operations Specialist will provide support for the execution of tactical and operational HR initiatives within the Philippines. This position will play a significant role in ensuring that we create an outstanding employee life cycle from onboarding to offboarding.

• People Operations

• Work closely with the People Operations Generalist in owning the implementation and management of various HR operations tasks, such as:

• Onboarding and Offboarding 
• 201 File/Personnel Record Management 
• HRIS Management 
• Statutory Filing and Management
• Labor Law Compliance and Reporting
• Payroll and Timekeeping
• Benefits Management 
• Employee Relations 

• Employee Engagement

• Together with PH People Operations Generalist, conduct focus groups and 1:1 employee check-ins to gather feedback and insights on employee needs and concerns
• Be the primary point of contact for employee concerns and requests
• Provide assistance to Learning & Engagement team in the planning and execution of engagement events and activities to foster a sense of community and belonging among employees (e.g., Annual PH-wide Team Building, Monthly wellbeing/training calendar, Year-end Celebration)

• Facilities and Office Management

• Oversee the day-to-day operations of the office, including inventory management, maintenance and repair requests.
• Ensure that the office is a safe, clean, and comfortable environment for employees.
• Coordinate office moves and renovations, including selection of contractors, designs and project oversight. 

• Strong attention to detail 
• Excellent communication and presentation skills
• Excellent interpersonal skills and approachable personality
• Ability to work independently and as part of a team
• Ability to act with integrity, professionalism, and confidentiality
• Commitment to continuous learning and development
• Intermediate knowledge of Google Workspace (Sheets, Docs, Slides) or Microsoft apps, a plus
• Familiarity with local labor laws will be an advantage 
• Familiarity with presentation and design software (Google Slides, Canva, etc) preferred
• Previous experience working in a hybrid start-up environment is a plus

Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.