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Sr. Product Manager, Identity Management

About Tala


Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the Fortune Impact 20 list, CNBC’s Disruptor 50 five years in a row, CNBC’s World's Top Fintech Company, Forbes’ Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission.


By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.


Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!


You'll drive product strategy and execution for Tala’s Platform initiatives to build the future of financial services for the global emerging middle class. As a key member of the product team, you will be responsible for defining and delivering platform services and capabilities that enable Tala to move fast, scale, and create best-in-class experiences for our customers. You will collaborate closely with a cross-functional global team to achieve exceptional business results while delivering on Tala’s vision of financial agency for all. 


What You'll Do
  • Drive Tala’s Identity Management strategy to move fast, scale, and create best-in-class experiences for our customers
  • Deeply understand Tala’s platform infrastructure, processes, needs, and business goals to prioritize and deliver an identity management roadmap
  • Lead a high-performing, cross-functional team of engineers to drive execution and deliver measurable results
  • Gather requirements, determine features, and develop product specs that minimize assumptions and ambiguity for engineers
  • Create and leverage monitoring, analysis, and qualitative insights to drive prioritization
  • Drive alignment with a cross functional group of stakeholders including Product, Credit, Data Science, Engineering, Finance, Marketing and Legal
  • Collaborate with the broader PM community on strategy, dependencies, and creating a center of excellence
  • Share product and technical architecture insights and best practices with the broader product guild to help educate peers and evolve the platform


What You'll Need
  • 5+ years experience in Product Management, with some in a platform context
  • Experience delivering identity management features & services (e.g., profile settings, KYC flows, contact info management, preferences, authentication)
  • Strong understanding of modern development practices and planning processes
  • Comfort working in a fast paced, dynamic environment with distributed teams
  • Strong leadership presence with ability to vision set and organize teams


Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

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CEO of Tala
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Shivani Siroya
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Management, Tala

At Tala, we are thrilled to invite an innovative and experienced Sr. Product Manager for Identity Management to join our remote team in India. As a key player in our mission to unlock economic potential for the Global Majority—an inspiring goal considering the 4 billion people often overlooked by conventional financial systems—you’ll be intimately involved in advancing our product strategy. Tala isn't just a company; it's a movement that has already impacted more than nine million lives across Kenya, the Philippines, Mexico, and India. Here, you’ll collaborate with a dynamic cross-functional team to bring best-in-class identity management solutions to life, targeting efficient and secure customer experiences. Your role involves driving our identity management roadmap by deeply understanding our platform's infrastructure and being a leader who fosters collaboration across various stakeholders including engineering, data science, marketing, and more. You’ll gather requirements, define features, and mentor a high-performing team focused on execution while capitalizing on qualitative insights to drive product decisions. With over five years in Product Management, your expertise will help steer our future financial services and ensure they scale effectively for our globally diverse user base. If a mission-driven organization with a focus on inclusion sounds appealing to you, and you have the leadership presence to set compelling visions for teams, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Management Role at Tala
What are the key responsibilities of a Sr. Product Manager, Identity Management at Tala?

As a Sr. Product Manager for Identity Management at Tala, your primary responsibilities include driving the identity management strategy, collaborating with cross-functional teams, defining and delivering a comprehensive identity management roadmap, and leading a team of engineers to execute on product development. You'll also gather requirements, develop product specifications, and ensure alignment amongst stakeholders across the company.

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What qualifications do I need to apply for the Sr. Product Manager role at Tala?

Candidates looking to apply for the Sr. Product Manager, Identity Management position at Tala should have a minimum of 5 years of experience in Product Management, ideally with experience in a platform environment. A deep understanding of identity management features like KYC flows and a strong grasp of modern development practices are crucial. Leadership skills and the ability to thrive in a fast-paced environment are also essential.

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What types of identity management features will I work on as a Sr. Product Manager at Tala?

In the Sr. Product Manager role at Tala, you'll focus on identity management features that support user profiles, KYC flows, contact information management, authentication processes, and user preferences, aiming to provide an exceptional user experience while ensuring security and compliance.

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How does Tala promote inclusion within their teams, especially for the Sr. Product Manager, Identity Management role?

Tala is committed to building a diverse and inclusive team, valuing different backgrounds and experiences. For the Sr. Product Manager in Identity Management, this means working in an environment that fosters innovation through collaboration and inclusion, where all voices are heard and considered as part of the product development process.

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Can you explain the team dynamic for the Sr. Product Manager position at Tala?

The Sr. Product Manager, Identity Management at Tala will work within a collaborative, cross-functional team setup, which includes engineers, data scientists, and marketing professionals. This dynamic fosters open communication and innovative thinking, as you’ll be guiding the identity management strategy while ensuring all team members are aligned and working toward Tala’s mission.

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Common Interview Questions for Sr. Product Manager, Identity Management
How do you prioritize features in product management?

Effective prioritization relies on understanding user needs, business goals, and technical constraints. For the Sr. Product Manager at Tala, consider using frameworks like RICE (Reach, Impact, Confidence, Effort) to evaluate each feature's potential benefit against the resources required, ensuring alignment with the company's identity management strategy.

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Can you describe your experience with identity management in product management?

In the interview for the Sr. Product Manager, Identity Management at Tala, emphasize specific projects where you successfully integrated identity management features, such as KYC implementations or user authentication systems. Illustrate the challenges you faced, how you overcame them, and the positive outcomes derived from your efforts.

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How do you ensure cross-functional alignment in product development?

Cross-functional alignment can be achieved through regular communication and collaboration. As a Sr. Product Manager at Tala, you might hold weekly syncs, create shared documentation, and utilize collaborative tools to keep all stakeholders updated on product developments and decisions, fostering a unified approach toward objectives.

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What strategies do you use to gather user feedback?

To gather user feedback effectively, you could employ surveys, user interviews, and usability testing. Highlight how you’ve implemented these strategies in previous roles and the impactful insights gained from users that helped shape product decisions, especially in your identity management initiatives.

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How do you handle ambiguity in product specifications?

Handling ambiguity can be challenging yet crucial for a Sr. Product Manager at Tala. Discuss how you break down complex requirements into smaller, manageable pieces, seek input from stakeholders for clarity, and utilize prototyping to visualize features, reducing uncertainty and guiding your engineering team.

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What tools do you prefer for product management?

Familiarize yourself with commonly used product management tools like Jira for task tracking, Confluence for documentation, and Aha! for roadmapping. Discuss how these tools support your workflow and enable collaboration among cross-functional teams, aligning with Tala’s identity management objectives.

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Describe a time you led a team through a difficult product launch.

Share a specific example where you coordinated a product launch under tight deadlines or challenging circumstances. Focus on your leadership approach, how you motivated your team, aligned efforts across functions, and ensured the post-launch review included valuable learnings for future projects.

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What is your approach to analyzing product performance?

As a Sr. Product Manager at Tala, analyzing product performance is key. Explain how you set up metrics for success based on user engagement and business impact, use data analytics tools to track performance, and adapt the product roadmap based on insights gained to continuously enhance user experience.

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How do you stay updated on trends in product management and identity services?

To stay informed about product management and identity services trends, you can follow industry publications, join professional networks, attend webinars, and partake in forums. Discuss how you incorporate new knowledge into your strategies at Tala to keep your identity management services relevant and competitive.

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What do you believe is the most important aspect of managing a cross-functional team?

The most crucial aspect of managing a cross-functional team is establishing trust and open communication among members. As a Sr. Product Manager at Tala, you’ll want to create an inclusive environment where everyone feels valued and encourages discussion, ensuring all perspectives contribute to product development.

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We’re committed to building a world where underserved people everywhere have financial access, choice, and control.

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Full-time, remote
DATE POSTED
April 17, 2025

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