Work at Home Customer Service Agent (Full-Time & Part-Time) (AZ)

About the job

Employer Industry: Business Process Outsourcing

Why Consider This Job Opportunity

Salary up to $16.10 per hour
Regular raises based on tenure and performance
Paid time off and paid holidays
Opportunity for career advancement within the organization
Engaging and fun work environment with casual dress code
Incentives and prizes, including electronics and trips

What To Expect (Job Responsibilities)

Provide customer service and technical support to resolve customer issues
Utilize systems and technology for account management tasks
Identify sales opportunities and apply sales skills to upgrade customer services
Explain products and processes clearly to customers
Escalate customer dissatisfaction to the managerial team when necessary

What Is Required (Qualifications)

Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)

Experience in customer service or a related field
Strong problem-solving and conflict resolution skills
Ability to thrive in a fast-paced environment with change and ambiguity
Previous experience with sales or upselling techniques

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #Incentives

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