Senior Manager, Strategic Initiatives

The Mindshare Referral Program represents one of Talkiatry’s biggest strategic bets for 2024 and beyond. This program is critical to our vision for transforming how mental healthcare integrates with the broader healthcare ecosystem. We are building the infrastructure that will help millions of patients access care when they need it most.

As one of the earliest members of the Strategic Initiatives team, you’ll be at the center of scaling this business-critical program. This is not a traditional analytics role – you’ll combine data-driven insights with strategic thinking to build the playbook for the program that will help power Talkiatry’s future.

You’ll be joining the team at a crucial moment as we expand from our initial, successful, partnerships to accelerate growth of the program. We’re looking for someone who can navigate complexity, find signal in noise, and act like an owner to build scalable solutions that work in the real world.

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

• Analytics and Insights

• Spearhead deep-dive analyses that unlock growth opportunities across our partnership ecosystem
• Develop executive-ready insights that drive strategic planning and resource allocation
• Build and own the metrics that matter, from partnership funnel conversion to account stratification and targeting strategy to patient access improvements
• Develop and maintain dashboards to provide easy access to key performance indicators (KPI) across the program
• Collaborate with leadership to inform forecasting, budgeting, and planning processes

• Program Innovation & Execution
• Design and launch pilot programs that test new partnership models and expansion strategies
• Drive cross-functional initiatives with Marketing, Product, Operations, Finance and Clinical teams
• Create and optimize processes that scale our ability to serve more partners and their patients
• Transform complex healthcare workflows into elegant, reliable, efficient solutions

• Partnership Excellence
• Support high-value partnership relationships through data-driven account planning
• Create compelling materials and presentations that demonstrate our value proposition
• Lead strategic partner meetings and drive accountability for key initiatives

• 4-7 years of experience with a foundation in top-tier consulting, investment banking, high-growth operations or similar roles
• Exposure to healthcare, particularly in innovative delivery models, is a plus
• Demonstrated ability to thrive in ambiguous, fast-paced environments
• Strong analytical skills (Excel, SQL a minimum) with the ability to translate data into actionable insights and strategic recommendations
• Experience developing internal and external-facing executive level presentations
• Excellent presentation and written/verbal communication
• Bachelor's Degree
• Experience in healthcare is a plus

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
• Collaborative environment: be part of building something from the ground up at a fast-paced startup
• Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC
• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
• It all comes back to care: we’re a mental health company, and we put our team’s well-being first

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.