Job details

Customer Support Supervisor

Taskrabbit is a remote-first company that connects Taskers with clients for various home services. They are looking for a Customer Support Supervisor to lead and develop a team dedicated to delivering exceptional customer service.

Skills

People management experience
Exceptional problem-solving skills
Empathetic communication skills
Detail-oriented mindset

Responsibilities

Foster a positive team environment
Facilitate continuous learning opportunities
Champion customer satisfaction within teams
Set clear expectations and hold team accountable
Analyze performance trends for improvement

Benefits

Employer-paid health insurance
401k match with immediate vesting
Generous and flexible time off
Wellness and productivity stipends

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TaskRabbit Glassdoor Company Review

3.6

TaskRabbit DE&I Review

No rating

CEO of TaskRabbit

Ania Smith

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By TaskRabbit

To make everyday life easier for everyday people.Our unique two-sided marketplace matches millions of customers with over 60,000 Taskers, offering convenience, quality and at accessible prices.

18 jobs

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Internet & Web Services

TEAM SIZE