Job details

Performance Specialist

Taskrabbit, a remote-first marketplace platform, connects customers with Taskers for everyday home tasks. They seek a Performance Specialist to analyze performance metrics and improve regional outcomes in customer service.

Skills

Data analysis
Coaching skills
Problem-solving skills
Detail-oriented
Customer support processes

Responsibilities

Analyze scoring metrics for channels
Work with leadership on KPI performance
Provide feedback to supervisors
Create initiatives for performance improvement
Identify skills needed for core metrics

Benefits

Employer-paid health insurance
401k match with immediate vesting
Generous flexible time off
Taskrabbit product stipends
IKEA discounts

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TaskRabbit Glassdoor Company Review

3.6

TaskRabbit DE&I Review

No rating

CEO of TaskRabbit

Ania Smith

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By TaskRabbit

To make everyday life easier for everyday people.Our unique two-sided marketplace matches millions of customers with over 60,000 Taskers, offering convenience, quality and at accessible prices.

15 jobs

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Internet & Web Services

TEAM SIZE