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Senior Manager, Compliance Governance & Operations (US)

Work Location: Mount Laurel, New Jersey, États-Unis d'Amérique Hours 40 Pay Details $110,760 - $166,400 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line Of BusinessConformitéJob DescriptionSenior Business Application Manager - AML PlatformsJob Description SummarySenior Business Application Manager for AML Platforms is responsible for supporting implementation, enhancement and maintenance of AML platforms. This includes identifying and analyzing potential transaction monitoring typologies and risks for the detection of AML suspicious activity in alignment with policies, standards, and procedures for oversight of the transaction monitoring systems. Senior Business Application Manager for AML Platforms is accountable for coordination with technology teams on planning for system implementations and enhancement release cycles, ongoing tuning and maintenance, defect prioritization and management, integration with third party systems and external controls.Depth & Scope• Assumes functional responsibilities for transaction monitoring typologies and risk factors, including accountability for the scenarios and corresponding activities• Establishes clear and formal transaction monitoring scenario and risk factor review cycles• Coordinates with technology partners on the planned and unplanned production releases with focus and ownership of scope, approvals, UAT and signoff.• Coordinates with technology partners for prioritization of defects and change requests.• Establishes clear escalation processes to elevate concerns whenever identified• Develops and implements a formal process to evaluate coverage through a new system and plan for decommissioning of older systems accounting for overlap and rationalization of gaps.• Manages a team of AML professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)Education & Experience• Undergraduate degree required• 10+ years of relevant experience• Relevant Post Graduate degree or professional designation preferred• Demonstrated experience and success in complex AML transformational technology change and change management processes and practices• Understanding of GAML systems such as Actimize, SAS, Oracle, Patriot Officer, BAE Detica, etc.• Proven ability in leveraging deep subject matter expertise to align teams to a central vision, while listening and engaging others to provide input in the shaping of that vision• Proven ability to manage and motivate a diverse group of professionals• Strong collaborator who engages colleagues, business partners, external stakeholders, and employees• Skillful communication (written and verbal), negotiation and partnership skills to balance stakeholder input but remain objective to reach the right outcome - ability to stay resilient under pressure• Robust organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities• Familiarity with AML/ATF, sanctions, and ABAC regulatory regimes a plus (US and Canada)Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional InformationWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationIf you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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What You Should Know About Senior Manager, Compliance Governance & Operations (US), TD

Are you ready to take your career to the next level? Join TD as a Senior Manager, Compliance Governance & Operations in Mount Laurel, NJ! In this pivotal role, you’ll lead a team dedicated to managing and enhancing Anti-Money Laundering (AML) platforms. Your expertise will shine as you oversee the implementation and maintenance of critical transaction monitoring systems, ensuring that we can detect suspicious activity while adhering to strict policies and regulations. You’ll spend your days coordinating with technology teams to plan system enhancements and releases, prioritizing defects, and managing integration with third-party systems. Your ability to analyze transaction monitoring typologies will be crucial in keeping our compliance standards high. Plus, with TD's commitment to fair compensation (salary ranges between $110,760 and $166,400) and opportunities for professional growth, you’ll have all the tools needed to succeed and thrive in your career. You’ll also play an active role in the development and performance management of AML professionals under your charge. With a blend of strategic leadership and hands-on operational management, you’ll make a significant impact on TD’s compliance governance efforts. We’re not just looking for someone who meets the qualifications, but a true leader who can align teams to a shared vision and foster a collaborative environment. If you’re up for the challenge and excited about shaping the future of our compliance operations, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager, Compliance Governance & Operations (US) Role at TD
What are the key responsibilities of the Senior Manager, Compliance Governance & Operations at TD?

As a Senior Manager, Compliance Governance & Operations at TD, your primary responsibilities include overseeing the implementation and maintenance of AML platforms to ensure effective transaction monitoring. You will analyze potential risks, coordinate with technology teams on system enhancements, and lead a team of AML professionals, managing everything from performance evaluations to operational goals.

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What qualifications do I need to apply for the Senior Manager, Compliance Governance & Operations position at TD?

To apply for the Senior Manager, Compliance Governance & Operations role at TD, you should possess an undergraduate degree and at least 10 years of relevant experience in compliance or AML operations. A postgraduate degree or professional designation is preferred, along with a proven track record in managing AML transformation and in-depth knowledge of AML systems such as Actimize and SAS.

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What is the work environment like for the Senior Manager, Compliance Governance & Operations at TD?

At TD, the work environment for the Senior Manager, Compliance Governance & Operations is dynamic and fast-paced. You will collaborate closely with various teams, engaging with colleagues and external stakeholders to solve complex compliance challenges while maintaining a focus on delivering excellence to customers. The company values employee growth, providing numerous development opportunities.

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What career growth opportunities are available in the Senior Manager, Compliance Governance & Operations role at TD?

Upon joining TD as a Senior Manager, Compliance Governance & Operations, you’ll find ample career growth opportunities. The organization offers regular leadership training, mentorship, and a variety of learning platforms to help you build skills and attain your professional goals, whether that’s advancing in compliance management or exploring new roles within the company.

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How does TD support its employees in the Senior Manager, Compliance Governance & Operations position?

TD supports its employees in the Senior Manager, Compliance Governance & Operations position through comprehensive onboarding, ongoing training, and a robust Total Rewards package that includes competitive salaries and benefits. Employees are encouraged to have open conversations with recruiters and managers about their career paths and compensation, ensuring a supportive environment.

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Common Interview Questions for Senior Manager, Compliance Governance & Operations (US)
Can you explain your experience with AML compliance and how it applies to this role?

Describe your previous roles related to AML compliance, highlighting specific projects or situations where you've navigated complex regulations. Emphasize your experience in implementing monitoring systems and any successful outcomes in detecting suspicious activities, aligning your achievements with TD's goals.

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How do you manage and prioritize multiple projects effectively?

Discuss your approach to project management, such as utilizing tools like Gantt charts or task management software. Share a real-life example where you succeeded in balancing competing priorities while keeping a strong focus on compliance goals, showcasing your organizational skills.

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What strategies do you use to lead a team in a compliance-focused environment?

Highlight your leadership philosophy and how you foster collaboration and accountability within your team. Mention specific techniques you employ, such as regular feedback sessions, setting clear expectations, and creating an open communication environment that encourages team members to share their insights.

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How do you stay updated on the latest regulations and compliance trends?

Explain your methods for staying informed, including attending industry conferences, subscribing to relevant journals, or participating in professional organizations. Mention how this knowledge informs your decision-making and enhances your team's compliance effectiveness.

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What experience do you have working with technology teams on compliance projects?

Discuss your collaborative experiences with technology teams, such as planning and executing system enhancements for compliance software. Provide examples that illustrate your understanding of both compliance needs and technical requirements, emphasizing successful project outcomes.

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Describe a particularly challenging compliance issue you've encountered and how you resolved it.

Chronicle a specific challenge related to compliance, detailing how you analyzed the situation, involving stakeholders as needed, and drove the resolution. Highlight the skills you utilized, such as negotiation or analytical thinking, and the impact of your actions.

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What role do you believe data analytics plays in compliance operations?

Discuss the importance of data analytics in identifying trends and potential risks in compliance. Provide examples of how you've utilized analytics to enhance compliance processes or improve monitoring systems, aligning your insights with TD's objectives.

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In your opinion, what makes a successful compliance team?

Refer to qualities such as strong communication, diverse skill sets, and a shared commitment to ethical standards. Share your vision of how these elements contribute to a cohesive team environment that effectively meets compliance goals.

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How do you approach conflict resolution within your team?

Explain your conflict resolution strategy, emphasizing a constructive approach. Discuss how you ensure that differing viewpoints are heard and addressed, fostering respect and collaboration among team members while reaching a resolution.

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What tools and technologies are you familiar with in compliance monitoring?

Describe your experience with specific AML compliance tools and technologies, including how you've utilized them to optimize compliance operations. Highlight key features that align with TD's needs and contribute to enhancing transaction monitoring effectiveness.

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As a top 10 North American bank, TD aims to stand out from its peers by having a differentiated brand – anchored in our proven business model, and rooted in a desire to give our customers, communities and colleagues the confidence to thrive in a c...

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Full-time, on-site
DATE POSTED
December 4, 2024

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