Remote United States
PlanetScale is the modern MySQL platform. Our products are loved by developers, builders, scalers, creators, and enterprise buyers alike.
Created by the people who built the infrastructure at YouTube, Instagram, GitHub, and Slack. PlanetScale is a series C start-up with over $100 million in funding raised; and backed by leading investors such as a16z, SignalFire, Insight Partners, and Kleiner Perkins. We are just getting started!
We are just getting started!
You will act as the primary point of contact and advocate for the customer for a set of enterprise accounts. When customers have questions you find the right person to respond. If there is a feature request you can translate the need to an actionable task for the appropriate team, whether Support, Product or Engineering. Specifically:
These attributes best describe you…
What you will need
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you need any accommodations, please inform our Talent Acquisition team upon initial contact. We are happy to accommodate you!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Salary Ranges: $66,000 - $78,000
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