Technical Content Creator - Remote

Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.

The Technical Content Creator’s primary role is to create a range of content across multiple channels with the goal of connecting our digital transformation journey to Navitus’ mission, vision, and goals using highly visual tools to reach all audiences and accelerate change.

With a well-rounded technical marketing background and strong focus on customers, the person in this role will be an integral part of implementing strategy and engagement in company priorities. This role will utilize superior communication skills to tell the story of Navitus digital transformation and connect it to through internal and external customer content. This will include developing internal and external communication plans, collaborating with colleagues to connect the transformation journey and how it will affect them, and initiating project ideas and technical marketing strategies.

The ideal candidate will be a seasoned storyteller who has an innovative mind-set, enjoys developing creative solutions and communicating through visuals, solving problems, collaborating with their customers and team members, is organized and self-motivated. This person should be interested in driving strategic messages to key internal and external customers and seeking feedback to ensure high levels of effectiveness. This person will have plenty of opportunities to exercise well-developed writing and communication skills, manage and prioritize projects, and thrive in a deadline driven environment. This is an excellent opportunity for someone who enjoys distilling complex technical content into meaningful information and desires to be an impactful part of a team transforming a company whose mission is laser-focused on improving peoples’ lives through improved healthcare.

Is this you? Find out more below!

How do I make an impact on my team?

• Translates complex technical concepts into content rich with information and data visualization and other value-added materials, included but not limited to board presentations, sales presentations, infographics, newsletters, emails and videos.
• Develops creative strategies (audience analysis, frequency, methods) that support the goals and influences positive change in support of a transformation-focused culture
• Measures and reports on the effectiveness of technical campaign initiatives
• Ensures that changes and updates in policy or other company announcements are relayed in a timely and consistent manner
• Determines and works on opportunities to improve the learning and technical content experience for internal and external customers
• Develops strategic and integrated campaigns in support of the transformation efforts for all internal and external customer segments
• Works to improve technical content on key Transformation division activities
• Engage with executive leadership to understand technical content needs, collect information and produce well-written and compelling work product
• Works cross-functionally with Sales, HR and Marketing to ensure technical content is being represented correctly and effectively
• Helps increase adoption of new technical content tools / information
• Enables clear business communications and clarity of technical direction, driving increased understanding of the vision and roadmap, and affirming integrity of leadership
• Additional duties as assigned

What our team expects from you?

• Education: Associates or bachelor’s degree in marketing and communications, journalism, English, business, computer science or a related field. Equivalent experience may be considered in lieu of a formal degree.
• Experience:
  • 3+ years of relevant experience in technical storytelling, content creation or writing
  • 2+ years of experience working with executive leadership to produce executive-level materials
  • Proven ability to take highly complex technical topics and create clear, concise and meaningful messages for internal and external audiences
  • Communication and planning skills
  • Understanding of internal and external communication strategies, tools, and best practices
  • Experience communicating with executives, clients and technical subject matter experts
  • Skilled at prioritization and multi-tasking
  • Experience building and maintaining core relationships cross-functionally
  • Strong collaborative work style with experience working in large teams
  • Experience in change management, public relations and digital transformation initiatives are highly desirable
  • A portfolio of work available for review

• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Hours/Location: Monday – Friday 8am-5pm CST, Remote
• Paid Volunteer Hours
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!
• Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Eight paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program