About the role
Apheris is pioneering a new way to securely share data across companies, and our enterprise customer base is growing at pace. To ensure our customers are wildly successful with the Apheris Platform for Collaborative Data Ecosystems, we’re looking for a Technical Customer Success Manager to work with and empower our customers as they begin their data-collaboration journey with us.
You will closely collaborate with our CEO Robin, our CTO Michael, our Revenue Leader Brigid and our new VP Engineering Eero. From day one, you will be a key contributor to strategic product roadmap decisions based on the feedback you gather from customer interactions. You will shape the functions and department that is growing between Product and Customer Delivery. This is a great opportunity for someone who loves rolling up their sleeves and getting hands-on in customer engagements to simultaneously shape the future of our cutting-edge technology and how we make our customers successful.
We’re seeking candidates with experience of high-growth, fast-paced environments and who have a track record of building best-in-class technical data products that users and B2B customers love. With your strong data science and cloud platform expertise coupled to a genuine interest to dig deep into industry verticals, you will team up with our customers’ data science teams to support them from their first deployment of the Apheris Platform throughout their entire (data-collaboration) journey with Apheris, building the foundations for future growth and expansion within the account. You will be our customers’ go-to person on the technical side, helping to understand their technical and functional requirements, break requirements into milestones, co-build data pipelines and models with their data science teams and own the roll-out and onboarding processes.
What you will do
You should apply if
Bonus points if
If you do not match 100% of the above requirements, but you think you fit this role, we encourage you to apply anyway. We value the right people and search based on your personality, potential and motivation to learn and grow. Together we can adapt the role in a way that is meant for you!
What we offer you
Here’s a bit more about our culture and ambitions at Apheris!
About Apheris
We are Apheris, a deep tech company at the forefront of the AI revolution that is on a mission to fundamentally reinvent how organizations collaborate and extract value from data.
The Apheris Platform sets out to empower organizations to securely analyze distributed data of multiple parties, while keeping proprietary information private. Our platform allows multiple organizations with complementary data to create an Apheris Data Ecosystem and generate shared value from their data. We have set up such Data Ecosystems for large enterprise customers in healthcare, pharma and chemical R&D, and we are ready for the next big challenges.
Our company is a community of interdisciplinary and industry-leading researchers and engineers. As a team, we work to solve complex problems in order to revolutionize the ways that our customers can interact with data. We are driven by our high-impact values and strive for the impossible. Together, we aim to create a whole that is far more than the sum of its parts. We take pride in Apheris’ supportive environment and share responsibilities and ownership. We are proactive thinkers, are hungry to learn and stay humble as we grow.
We are backed by top investors and tech industry innovators, including LocalGlobe, MuleSoft founder Ross Mason and Twitter board chairman Patrick Pichette (former CFO of Google) and we work closely with Fortune 500 customers to develop our globally leading enterprise Apheris Platform for federated and privacy preserving data science. We are experiencing rapid growth and are recruiting for ambitious and adventurous team members to help us build a better future for data.
Logistics
Our interview process is split into three phases:
Our mission statement
Securely connect data across organizations to collaboratively solve the largest problems our planet is facing.