Job details

Technical Program Manager (SaaS; Cloud)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"A Technical Program Manager role at FICO is an opportunity to guide critical product initiatives to delivery with a focus on delighting our customers." - Sr Director, PMO

What You’ll Contribute

Collaborates with and leads cross functional teams to deliver results on various product and software operational programs.
Manages communication with various program teams and executive leadership to ensure alignment.
Facilitates and moderates tough discussions to keep programs on track and raise issues when needed.
Ensures program deliverables are completed on time and on budget.
Schedules and moderates program review meetings as needed.
Develops Program Plans and manages the Program Plans through to completion to ensure they are being executed.
Produces and catalogs all program documentation including program charters and weekly reporting.
Develops reports/dashboards and communicates on a regular cadence to relevant stakeholders to keep everyone informed.
Thinks strategically about how to solve root problems in a scalable and repeatable way to help improve FICO’s product operations globally.
Gathers feedback from key stakeholders and provides recommendations on the best way to advance program goals.
Acts as an agent for change within the organization to build strong program teams and advance FICO’s platform first agenda.

What We’re Seeking

Bachelor’s degree in highly related field; Advanced degree a plus.
General knowledge of FICO products, platform strategy, and how they work together.
Process oriented with strong attention to detail.
Strong background in leading and completing complex programs for Software-As-a-Service products and cloud-based services.
Understanding of agile development lifecycle and cloud delivery operations.
Collaborative style; partners well with cross-functional teams solve problems and to complete complex deliverables within tight time frames.
Exceptional facilitation, moderation and organization skills.
Effective time management skills with the ability to meet tight deadlines and juggle multiple tasks/projects simultaneously.
Must be proficient in Microsoft Office Packages, advanced level preferred for Word, Excel and PowerPoint.
An ability to balance detail-orientation as well as big picture thinking and strategy.

Our Offer to You

A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make a difference by leveraging your unique strengths.
Highly competitive compensation and rewards.
Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave.
The targeted base pay range for this role is: $91,000 to $143,000 with this range reflecting differences in candidate knowledge, skills and experience.

#LI-CH1

#LI-Remote

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems.
Lending — 3/4 of US mortgages are approved using the FICO Score.
Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfill your potential at

www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

By FICO

At FICO, “going green” is more than a catch phrase. In 2008, the company announced its Sustainable Enterprise Initiative. This company-wide program is designed to reduce the carbon footprint through energy and natural resource conservation, while ...

21 jobs

FUNDING

Public

INDUSTRY

Computer Hardware Development

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in San Jose, CA

DATE POSTED

July 21, 2023