Job details

Technical Project Manager

Who We Are:

IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy offers an innovative suite of on-campus and online experiences, providing growth opportunities for all student-athletes through:

Boarding school and camps, via a 600-acre state-of-the-art campus in Bradenton, Fla. (
IMGAcademy.com
)
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance (
IMGAcademy.com/Plus
)
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches (
ncsasports.org
)

Our team has a deep appreciation for the transformative power of sports and holistic personal development. Our leadership is actively investing in the growth of the organization. We continue to broaden and deepen our technology platform and team in pursuit of our vision for empowering youth sports and the path-to-college for student-athletes.

What You’ll Do:

The Technical Project Manager is responsible for getting things done. The role manages a portfolio of complex, cross-functional technology projects to successful completion, generating value for student athletes and their families, college coaches and our teammates in IMG Academy and NCSA. Beyond mere progress tracking, successful project managers dive deep into the mechanics of projects alongside their teams to provide context and structure for planning and decision-making. The Technical Project Manager focuses on continuous improvement, helping teams focus by lightening their administrative overhead. Its success is measured by the degree of transparency and alignment maintained amongst stakeholders and the delivery of new capabilities and benefits in the implementation of projects.

Collaborate with business unit leaders, subject matter experts, and technical leads across the company and its partners to deliver technology projects with internal and external software teams.
Serve as the single point of accountability and communication for company-wide initiatives comprising a multi-disciplinary, cross-functional program of related technology projects.
Manage business and technical requirements gathering, turning documentation into plans and roadmaps, clarifying ambiguities or interpretation gaps prior to translation into epics or user stories.
Ensure scope of work for projects is defined, maintained, and actively updated, minimizing scope creep, tracking variance, and facilitating change requests to manage budget or schedule impacts.
Manage resource allocation, budgeting, scheduling, and prioritization, documenting key assumptions and critical dependencies established through planning, forecasting and estimation.
Provide transparent communication to key stakeholders around project health and delivery, identifying dependencies, mitigating risks, and leading organizational change management.
Distill complex issues, technical considerations and team feedback into clear direction and consensus-building, formulating action plans in meetings and asynchronous updates.
Anticipate constraints, issues, risks, and impediments, providing a framework for escalation, tradeoffs, and balancing business needs with technical constraints with stakeholder alignment.
Identify and resolve conflicts by understanding dependencies between and development of effective relationships across business unit, development, and external vendor and partner teams.
Build and maintain reports and dashboards to measure, track and analyze performance across tasks, teams, and deliverables to uncover performance optimization insights and opportunities.
Champion technical and operational excellence, establishing initiative, project and team metrics for consistent and ongoing self-assessment and improvement of team health and delivery.
Actively maintain a clear and reasonable vision of "next steps" and the "big picture" during meetings, capturing and distributing action items and follow ups after all planning sessions, team meetings and stakeholder conversations.

You Have These:

You have 3+ years of experience in technical program and project management in organizations developing consumer-facing software or implementing enterprise software-as-a-service for 500+ person teams, with 3+ years’ experience managing software and professional services vendors.
You have managed multiple simultaneous software projects in a complex, matrixed environment, managing multiple stakeholders, delivering from inception to post-implementation, as the overall lead across multi-disciplinary teams within an agile framework.
You thrive in environments where making pragmatic prioritization decisions across complex interdependent teams is a constant, and rapidly adapt to dynamic shifts in priorities and projects.
You lead by helping people from diverse backgrounds grasp a sense of the possibilities, building consensus with a tangible yet pragmatic optimism and generating self-sustaining accountability.
You know how to motivate people by providing a clear, consistent narrative about how their work contributes to organizational success, while giving them the space for autonomy and mastery.
You are skilled at honest, vulnerable, and transparent communication and negotiation, able to adjust your style, method and format based on audience, to build relationships and trust.
You are comfortable speaking unpleasant truths, serving as the voice of reason and generating authority by helping teams to confront challenges.
You are unafraid of contentious issues, enjoy drawing conflict out into the open, and seek opportunities to manage it constructively rather than letting things fester.
You enjoy teaching and coaching to create mutual understanding of technical, operational, and business considerations across the various stakeholders in the projects you manage.
You have a level of technical depth and judgment required to earn the trust and respect of engineers and the the ability to balance their technical decisions with pragmatic business context.
You have sufficient knowledge and experience across Sales, Marketing, and Operations business domains to understand people’s motivations, considerations, and the ramifications of decisions.
You have deep expertise working with enterprise software-as-a-service platforms, in either a business architect, project manager, developer, administrator or customer success role.

How we work:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. Where and how we work has changed over the years, but our ability to collaborate and achieve great things together remains the same. At NCSA, we celebrate each win and find creative ways to keep our competitive edge at work. Whether it’s a virtual fitness challenge, team huddle or gathering, we’ll provide the experiences to help you feel connected – even when you work from home.

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfect with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better:

https://www.ncsasports.org/who-is-ncsa

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.