You want to work for an international company with a worldwide reputation?
This is the perfect opportunity! Creaform needs you and your organizational skills to providing technical and administrative support for annual calibration, return, repair & other serviceability requests for our North America customers.
You will also ensure the follow-up and progress of these files in order to offer an outstanding customer experience.
Jocelyn, your future manager, is known for his organization and his ability to listen. He has been working for Creaform for nearly 15 years. He started as an application engineer and then moved on to management positions.
To succeed and progress in your career, Jocelyn will accompany you with :
Here is what we offer you :
We work hard, but we have a lot of fun! We have fun with sports, parties, themed events and more.
What does a typical project look like on your new team?
Manage the return of defective equipment for repair or replacement;
Provide first level support to customers through phone & email;
Generate quotes/orders in the CRM timely and work closely with colleagues to process them in the ERP;
Welcome new customers and resellers via phone onboarding and web access requests;
Strive to improve processes and procedures for areas of responsibility;
Communicate with Canada/USA/Mexico logistic centers to solve logistics issues;
Prepare loaner orders & execute functionality tests when loaners are returned;
Manage annual calibrations of the Demo/Loaner fleet in Houston and Irvine;
Some aspects that will facilitate your integration at Creaform :
Creaform – Part of AMETEK Ultra Precision Technology Group – specializes in 3D portable optical measurement technologies and 3D engineering services. We offer innovative solutions that cover the entire range of 3D applications, including 3D scanning, reverse engineering, inspection, design & engineering and FEA. Our wide range of products and services are intended for industries such as the automotive, aerospace and defense, consumer products, education, heritage preservation, manufacturing, medical care and multimedia. For more information, visitwww.creaform3d.com
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Work Location: Hybrid remote in Houston, TX 77041
AMETEK's mission is to solve our customers' most complex challenges with differentiated technology solutions.
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