Technical Writer 2

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Produce accurate, clear, and consistent instructions for use (IFU) for medical device robotic assisted systems and instruments; receive basic instruction on day-to-day work and general instructions on new assignments; can be mentored by a more experienced writer; apply basic professional concepts and skills; learn and understand company policies and procedures to resolve challenges.

Roles & Responsibilities:

• Collaborate with cross-functional Subject Matter Experts (SMEs) to research and develop content for instructions for use.
• Plan, write, and edit instructions for use for medical device systems, instruments, and software using Adobe FrameMaker or extensible markup language (XML) and Darwin Information Typing Architecture (DITA).
• Follow Good Documentation Practices and change control guidelines for a regulated industry.
• Work with Regulatory experts on submission deadlines and requirements.
• Complete documentation control steps to release final documentation. This includes Change Orders in the documentation control system.
• Conduct validation and verification of technical documentation.
• Represent department as back-up team member on product development core teams.
• Keep abreast of basic requirements for compliance in own area of work and comply with those requirements. Participate as required in training on regulatory issues affecting own area of work. Escalate regulatory compliance questions/issues to the attention of management.
• Participate in training and hands-on demos (in person) to learn the products you are writing about.

Skills, Experience, Education, & Training:

• 2 to 5 years as a writer in a technical or medical device/life science/regulated environment, or equivalent experience preferred.
• Bachelor’s degree in technical writing, communications, professional writing, English, or equivalent experience preferred. Certificate in technical writing desirable.
• Verbal communication skills that include responding calmly under pressure and leading content review meetings with multiple SMEs.
• Working knowledge of Adobe FrameMaker and Adobe Acrobat, required
• Working knowledge of XML, Darwin Information Typing Architecture (DITA), strongly preferred
• Demonstrating basic skill in a component Content Management System (cCMS) a plus.
• Familiarity with Adobe Photoshop and Adobe Illustrator, or equivalent, preferred.
• Software skills that include troubleshooting simple FrameMaker and XML issues; updating or improving an existing document template; troubleshooting online help software errors with minimal assistance; creating error-free PDF files.

Qualifications

Skills, Experience, Education, & Training:

• Minimum 2 to 5 years as a writer in a technical or medical device/life science/regulated environment, or equivalent experience preferred.
• Minimum Bachelor’s degree in technical writing, communications, professional writing, English, or equivalent experience preferred. Certificate in technical writing desirable.
• Verbal communication skills that include responding calmly under pressure and leading content review meetings with multiple SMEs.
• Working knowledge of Adobe FrameMaker and Adobe Acrobat, required
• Working knowledge of XML, Darwin Information Typing Architecture (DITA), strongly preferred
• Demonstrating basic skill in a component Content Management System (cCMS) a plus.
• Familiarity with Adobe Photoshop and Adobe Illustrator, or equivalent, preferred.
• Software skills that include troubleshooting simple FrameMaker and XML issues; updating or improving an existing document template; troubleshooting online help software errors with minimal assistance; creating error-free PDF files.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1:$89,300 - $120,800
Base Salary Range Region 2: $75,900 - $102,700
Shift: Day
Travel: None
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.