Technical Writer

Key Responsibilities:
1 Develop content for new features. Write complex concepts, clearly and concisely, using topic-based writing principles.
2 Maintain an existing suite of guides (user guides, installation guides, configuration guides, release notes, APIs)
3 Continuously improve the quality of the existing documentation. ? Work with multiple scrum teams in an Agile environment.
4 Be responsible for planning the documentation requirements for a line of business.
5 Integrate with the documentation group, while working independently with various R&D stakeholders.
6 Work on several projects simultaneously and meet all deadlines. Key Qualifications:
7 Write technical content at native English speaker level
8 BA degree, master?s preferred, or equivalent experience
9 4-6 years' of experience as technical writer in an enterprise software development environment
10 Experience working in an Agile environment

11 Experience preparing topic-based documentation
12 Familiarity/Experience with API and SDK documentation
13 Familiarity/Experience with documenting SaaS-based solutions
14 Flexible to work in US time zones
15 Ability to learn complex technology and tools
16 Ability to multi-task and work under pressure
17 Experience with Madcap Flare
18 Experience creating videos for technical documentation is an advantage
19 Experience with Atlassian tools (JIRA and Confluence) is an advantage Key Soft-Skills:
20 Passionate about quality
21 Great communication skills and excellent teamwork capabilities
22 Capable of executing under uncertainty, in a dynamic environment
23 Excellent problem-solving skills
24 Excellent decision-making skills
25 Team player

BA degree master preferred or equivalent experience