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Technical Writer

Description:

Founded in 2017, Phantom Auto is the only company capable of remotely monitoring, guiding, and driving vehicles from thousands of miles away. Our technology is like Zoom for the physical world, and our customers are bestowing that same remote work privilege on their employees that formerly had to be physically inside vehicles to operate them.

We are an energetic and passionate team on a mission to build the future of remote operation.

At Phantom, every day is a unique adventure as we work with the world’s leading automation companies. Because we work with companies all around the world, we have the unique opportunity to work with many incredible vehicles and use cases.

As an early team member, you will be instrumental in defining the foundations of our product and culture. If you are determined to take on the world’s most complex challenges and help build an industry-defining company, this is the opportunity for you.

To learn more about what we do, view the following link: https://www.youtube.com/watch?v=xY7TIyTpzSE

Who You Are:

A Technical Writer’s primary job is to lead in the management and production of documentation throughout the product life-cycle. The employee will collect, analyze, coordinate and refine raw technical content on the product provided by the engineering staff in order to produce clear finished documents of the subject matter geared toward the intended audience. Documentation includes software help files, user guides, user/administrator/ maintenance manuals, white papers, design specifications, installation guides, training materials, and system manuals.

Working directly with engineers to identify/research product functions, attributes, capabilities, characteristics, or qualities to create end-user documentation
Editing and proofreading technical data for use in documents or sections of documents such as manuals, procedures, sales proposals and specifications
Ensuring technical documentation is accurate, complete, meets editorial and company specifications, and adheres to standards for quality, graphics, coverage, format and style
Creating and maintaining style guidelines and standards for texts and illustrations or equivalent
Coordinating dependencies with other groups and/or document development efforts
Writing and developing written products to explain technical information or clarify issues
Using libraries, files, databases and contacts to gather information
Using desktop publishing technology to write or edit materials, develop graphics, prepare layouts and disseminate final products
Integrating materials from multiple sources and blending them into a unified product
Designing, creating, reviewing and maintaining documents and performing final edits

Requirements:

Ability to create documentation in the following forms: printed, web-based or other electronic documentation, and training materials
Ability to convey technical material in a concise and effective manner
Experience visualizing or diagramming systems and processes
Familiarity with plain language guidelines
Experience with G-Suite and Confluence
Excellent working knowledge of Diagramming and using diagramming tools
Familiarity with Adobe Acrobat

Excellent interpersonal, communication and team collaboration skills

Experience working with Engineers (Mechanical, Electrical, Software, etc.)

Strong technical skills

Excellent verbal and written communication skills

Exceptional grammar, spelling, communication, organization and time management skills
Abilities to layout and format documents
Strong attention to details
Good communication with other engineering disciplines and manufacturing
Ability to work well within a team environment.
Technical skills in engineering design, software architecture, training material development, illustration, typography and user interfaces
Demonstrated ability to work under little direct supervision
Demonstrated ability to meet tight deadlines
Ability to be flexible when encountering constantly changing requirements
Ability to do independent problem solving when necessary

The pay for this position has a salary range of $80,000-$110,000. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses and options.

Benefits:

Be part of an early start-up that's backed by industry-leading venture capitalists
Competitive compensation package with early-stage equity at a high-growth startup
Exceptional benefits: Employer-provided Medical, Dental, and Vision Insurance (medical 99.9% covered)
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Short term / long term disability and life insurance
Unlimited PTO
401K Retirement Plan
Paid Holidays
Healthy Work / Life Balance
Company-sponsored events
Pet-friendly workplace
Free weekday lunches
Employee Referral Program
Work with a team of ‘rockstars’ who bring out the best in everyone
Incredible career growth potential

Important COVID-19 Guidance (For candidates applying to roles in the United States): Per Phantom Auto’s policy all employees who work at the office, have a hybrid schedule or visit the Phantom Auto office in-person must be fully vaccinated.

A Final Note

You do not need to match every listed expectation to

Phantom Auto Glassdoor Company Review

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