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Technical Writer - Manufacturing

Intralox, L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Technical Writer in our Harahan headquarters.

The position is for a Technical Writer in our Manufacturing Engineering Group (MEG). The desired applicant has excellent interpersonal skills, a deep curiosity to learn about and document this area of the business, the ability to take projects from start to finish, and strong writing skills. This writer works closely with project managers, engineers, technicians, and other Subject Matter Experts (SMEs) in the Plastics, Quality, and ThermoDrive departments to create equipment manuals for custom designed production equipment, procedural documentation, and training material used to improve production processes. This position can be done primarily remotely but will require routine visits to our Harahan and Hammond campuses.


Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.

Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.

Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.


Responsibilities:
  • Write maintenance manuals, operator manuals, procedures, and other technical documentation to help a wide audience of workers complete essential job tasks
  • Work closely with SMEs and end users to ensure accurate content and update content as needed
  • Meet with SMEs in person to learn about equipment, take photos for documentation, and develop content
  • Manage projects from kickoff through completion and deliver quality documentation on time
  • Maintain document control by managing administration of documentation libraries, document ID system, revision logs, metadata, and release notifications
  • Use Word, Adobe Acrobat, Photoshop, SmartSheet, SharePoint, Excel, and MS Teams to accomplish job responsibilities

Requirements:
  • Bachelor’s degree in Technical Writing, English, Communications, or related field experience
  • Minimum of 5 years’ combined experience with technical writing, proofreading, and editing
  • Exceptional communication skills to interact with all levels of the organization, including technical personnel and management
  • Must be self-managed, highly motivated, detail oriented, and have high quality standards
  • Able to understand and describe complicated systems with simple words
  • Must be able to complete projects from start to finish, in an efficient and consistent manner
  • High level skills in Adobe Acrobat, Word, PowerPoint, and Excel
  • Highly motivated team player possessing a continuous improvement mindset
Desired Requirement:
  • Experience with Adobe FrameMaker, Photoshop, Illustrator, and InDesign

EOE/M/F/Vet/Disabled
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CEO of Intralox
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Edel Blanks
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Our Mission: Listen Objectively, Think Creatively, Deliver Results Intralox strives to be its customers' best long-term partner for conveying solutions. The Intralox mission statement details this commitment. A Philosophy of Integrity, Honesty, ...

11 jobs
FUNDING
TEAM SIZE
DATE POSTED
August 4, 2023

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