Technology Specialist (Temporary)

The Technology Specialist is a key member of Summit's Technology Team. This temporary position serves as the point person for school site technology needs and projects. This position is based in the San Francisco Bay Area, specifically at our schools in El Cerrito and Richmond, and reports to our Technology Manager. This is a temporary position scheduled to end on or before October 13th, 2023 unless stated otherwise in the offer letter.

Who We Are:

What if all students graduated high school with the knowledge, skills and habits they need to lead a fulfilled life? This is the question that guides our mission at Summit Public Schools.

Summit is a leading network of public schools that prepare a diverse student population for success in a four-year college and to be thoughtful, contributing members of society. We operate 12 schools serving over 4,500 students in the Bay Area and Washington state. 100% of Summit graduates are college ready and Summit graduates complete college at double the national average.

We need exceptional, diverse, and mission-aligned individuals to join our team to help prepare our students for a fulfilled life. Join us!

What You'll Do:

• Serve as the technical point person for all technology related issues at assigned schools
• Provide excellent customer service and build relationships with school site and Home Office faculty
• Install, configure, maintain, troubleshoot, and repair/warranty all school and office technology equipment (including, but not limited to laptops, projectors, printers, video conferencing equipment, etc.) and software
• Help administer Google Apps for students and faculty
• Update and maintain Internet content filtering at school sites
• Collaborate with network team to resolve network issues at school sites and test enhancements, fixes, and system improvements
• Proactively address technology issues at office and school sites, and provide updates to the team about school site activities
• Support online student learning and assessments at schools
• Collaborate with team members and school site faculty to design system improvements
• Administer and support projects/systems that help to improve school site operations or otherwise support academic outcomes
• Together with school site admin staff, manage school site technology inventory

What You'll Need:

• Commitment to uphold Summit's values, belief that all children deserve a rigorous and equitable education that prepares them for college and for life
• A Bachelor's degree
• 0 - 3 years of related working experience with tier 1 systems support and resolving issues related to devices such as computers, printers, networks, and smartphones
• Ability to troubleshoot technology issues, especially within the Windows 10 environment, ChromeOS environment, and other software such as Zoom
• Experience configuring, repairing, and administering technology devices including: laptops (Windows PCs and Chromebooks), printers, projectors, and video conference equipment
• Basic understanding of systems administration; experience administering Google Apps or other software systems preferable
• Basic understanding of networking concepts
• Ability to travel throughout the Bay Area
• Ability to lift and carry at least 35 lbs
• Ability to meet health clearance, and pass the background checks, per education code

Who You Are:

• You're passionate about Summit's mission to prepare students for success
• You're empathetic to the needs of faculty and students, and thrive while interacting at school sites
• You approach problem resolution in a holistic manner that accounts for both technical and behavioral aspects of a problem
• You sweat the small stuff. You're highly detail-oriented.
• You're comfortable coaching others and effective at explaining technical concepts to others
• You thrive while working both independently and collaboratively.
• You're able to represent Summit Public Schools in a variety of professional environments

What You Get:

In addition to joining a highly motivated team and engaging in meaningful work, you'll have access to a comprehensive suite of benefits including a retirement plan, "take what you need" PTO policy, 12 paid holidays, and 3 weeks of organization-wide closures during the year. You and your dependents will have access to multiple health, dental, and vision plans at 25% cost (we cover the other 75%) and employee life and disability insurance at no cost. Our compensation policy strives to be equitable and transparent. The salary for this position starts at $67,321 and goes up to $88,590 commensurate with experience and qualifications.

Summit is an equal opportunity employer. We believe that diversity, equity, and inclusion are directly intertwined with education. We are ALL better when we are able to bring our whole selves to work and honor each other's voices across identities, cultural backgrounds, and life experiences. We welcome and encourage applications from individuals who are members of historically marginalized communities. Spanish language proficiency is a plus.

To see Summit Public Schools' full non-discrimination statement as it relates to students and parents along with designated compliance coordinators for each school, see HERE for Washington and HERE for California. To see Summit Public Schools' full non-discrimination statement as it relates to employees, see here for Washington and here for California.