Hybrid - Customer Service Representative

We are now hiring in the El Paso area - Hybrid Opportunity!• 4-week training is ONSITE full-time then will switch to a hybrid model (3 days onsite/2 days WFH)Hours of Operation: Monday-Friday 8am-8pm EST; must be open for one Saturday per month. (Schedule is within this timeframe 40 hrs. per week)Start Date: September 30th, 2024. AND October 2nd, 2024Placement: 3-month contract (opportunity to be hired on permanently)Pay Rate: $18/Hr.Job Description• Taking 30-40 inbound calls a day in a que• Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization.• Pinpoints needs for modification or changes in program design and administrative procedures.• Records employee enrollment in benefits.• Explains and interprets more complex aspects of company insurance programs to employees and dependents.• Utilizes specialty in a more complex aspect of the Benefit Clerk duties, requiring more in-depth knowledge of benefit programs, company policies, and administrative procedures than the Benefit Clerk#prioritywestAbout TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.