REMOTE Call Center Representative *Cantonese* - job 2 of 2

REMOTE CALL Center Representative *Must speak Cantonese*Schedule: Full Time Monday-Friday 9AM-5PMDescription:• Serves customers by scheduling and authorizing requests for non-emergency Medicaid transportation.• Maintains Medicaid enrollee’s records by updating account information.• Contributes to team effort by accomplishing related results as needed.Qualifications:• MUST be fluent in Mandarin• The CSR must maintain a courteous and professional demeanor with clients, colleagues, and management at all times.• Must be able to efficiently and proficiently process requests for non-emergency Medicaid transportation according to established department policies and procedures.• Must possess excellent written and verbal communication skills.• Capable of collecting and entering data with little to no error.• Must be computer literate.