REMOTE-Chinese Call Center Representative (NY STATE ONLY)

REMOTE-Chinese Call Center RepresentativesYou have a chance to work alongside our talented team of Bilingual-Chinese Call Center Representatives, remotely! (MUST LIVE IN THE STATE OF NEW YORK). You'll be responsible for partnering with Medicaid enrollees, transportation providers, medical providers and/or facility to provide great customer service while understanding, adhering to, and enforcing NYSDOH Policies and Procedures.For your experience and skillset we are offering…Career Advancement – Growing office and company, a lot of opportunity to grow long term with the company as they are looking to expand in the NEEnticing Culture – Family-oriented call center with 20+ customer service representatives, where everyone is treated like familyRemote Login – Work from the comfort of your home! Equipment provided.Job Freedom – Team leads allow you to work autonomously without an overbearing presenceQualifications:• 1+ Call center / retail / customer service / administration from healthcare• Must be Fluent in Mandarin OR Cantonese• Must be able to have a medical conversation in BOTH languages• Must have a quiet and private work space, no distractions, with reliable internet• Type 30WPM+• No time off in the first 120 daysWork Environment:• Location: REMOTE - Must live in New York State• Equipment provided• Shifts Available:• Mandarin – Full Time (7:00am-3:30pm / 8:15am-4:45pm )• Cantonese– Full Time (8:15AM-4:45PM / 8:30AM-5PM)• Part Time shifts also available.• Lunch break is 30 minutes which will be unpaid, with two 10-minute breaksTraining is 3 weeks -The training schedule is 9:30 – 4:30 for two weeks – then they go to their regular schedule starting the 3rd week - please note there are no requests for a schedule change for the first 2 months after getting out of trainingIf you or anyone you know is interested please apply!