Remote CSR - job 1 of 2

Description:1. The Customer Care Rep 1 provides premium service and builds relationships with our customers through effective telephone, chat, email and social media correspondence.2. Majority of calls will be discussing logistics of packages, returns and refunds, product questions and warranty questions.3. Will also be assisting customers with product information, assistance with website navigation, and general questionsSkills:Customer service call center, Customer support, typing, retail, customer service oriented, Customer service, hospitality, Microsoft office, Call center, Customer care, Inbound callAdditional Skills & Qualifications:Skills: Interpersonal skills, customer service experience, written and verbal communication, computer proficiencyEducation: High School Diploma or equivalentPhysical Demands: Must be able to see, hear, speak and write clearly in order to communicate with employees and customers. Manual dexterity required.Deckers has success with: Call center, retail, service industry, and hospitality industryExperience Level:Intermediate LevelAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.