Job details
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Telecom Operator
Overview:
Who We Are
Hillcrest Hospital South is a 180 bed acute care hospital with a history of providing state-of-the-art technology in a friendly, community setting that is easy to navigate. With more than 1000 employees and 700 physicians, we provide a wide range of inpatient and outpatient services for all ages including emergency, intensive care, stroke, cardiology, maternity, orthopedics and surgery.
We welcome you to take the next step to join our highly skilled team of health care professionals who value Our Way of Changing Lives with Respect, Compassion, Responsibility and Accountability.
Responsibilities:
The Switchboard Operator is an integral part of the Hillcrest Hospital South team. The primary purpose of the Switchboard Operator is to efficiently handle multiple incoming telephone calls at once, while exhibiting excellent customer service skills
The successful candidate will be responsible for:
Join our Hillcrest South team as a variable shift, PRN Telecom Operator!
Who We Are
Hillcrest Hospital South is a 180 bed acute care hospital with a history of providing state-of-the-art technology in a friendly, community setting that is easy to navigate. With more than 1000 employees and 700 physicians, we provide a wide range of inpatient and outpatient services for all ages including emergency, intensive care, stroke, cardiology, maternity, orthopedics and surgery.
We welcome you to take the next step to join our highly skilled team of health care professionals who value Our Way of Changing Lives with Respect, Compassion, Responsibility and Accountability.
What You'll Do
The Switchboard Operator is an integral part of the Hillcrest Hospital South team. The primary purpose of the Switchboard Operator is to efficiently handle multiple incoming telephone calls at once, while exhibiting excellent customer service skills
The successful candidate will be responsible for:
- Demonstrating knowledge of the complete operation of switchboards and follows opening and closing procedures according to site-specific policies
- Handling and routes telephone calls to the appropriate department or team member
- Answering switchboard and pages overhead, greets and directs people to the appropriate area or departments
- Consistently exhibits behavior and communication skills that demonstrate commitment of customer service, quality and care with every internal and external customer
What You’ll Bring
- High school diploma/GED equivalent
- At least one (1) year previous experience within a hospital or healthcare facility preferred, but not required
- Ability to demonstrate a basic knowledge level of Microsoft Applications (Word, Excel, Outlook, etc.), and have the ability to learn other company specific computer applications as needed
- Must possess strong interpersonal skills with a high sensitivity to the needs of others
- Strong organizational skills with the ability to communicate effectively with staff, administrators, patients, families, physicians, volunteers, etc.
- Be willing and able to maintain professional standards of practice and adhere to Hillcrest’s Code of Conduct policies at all times
What We Offer
- Competitive pay
- Medical, dental, and vision insurance
- 401k with Company match
- Company paid basic life insurance and long term disability coverage
- Generous paid time off, including an additional extended illness bank
- Tuition Reimbursement
- Advancement and career development opportunities
Hillcrest HealthCare System Glassdoor Company Review
Kevin Gross
3.8
Hillcrest HealthCare System DE&I Review
No rating
CEO of Hillcrest HealthCare System
Approve of CEO
Hillcrest HealthCare System is a premier provider of health care services, delivered with compassion for patients and their families, with respect for employees, physicians and other health professionals, with accountability for our fiscal and eth...
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INDUSTRY
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DATE POSTED
August 4, 2023
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